Archives for March 2007

Extreme Competition: The Greatest Innovation since BPM

Extreme Competition: The Greatest Innovation since BPM Three years ago, Howard Smith and Peter Fingar wrote Business Process Management: The Third Wave. Now, Fingar contends that it is time to consider a Fourth Wave —human interaction management systems. Read his Column to find out why.

A Business Oriented Architecture: Combining BPM and SOA for Competitive Advantage

A Business Oriented Architecture: Combining BPM and SOA for Competitive Advantage Phil Gilbert describes what a combined BPM and SOA architecture looks like and discusses, in detail, the competitive advantages that can result from implementing these initiatives.

Business Process Management and the Balanced Scorecard by Ralph Smith

Business Process Management and the Balanced Scorecard by Ralph Smith Many companies have adopted Balanced Scorecard as a way of evaluating managerial performance. A significant number have moved beyond the basic model and now use Strategy Mapping to align their process and organization goals. This book looks at how BPM and Balanced Scorecard can be […]

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