Archives for March 2004

Managing Business Process Flows by Ravi Anupindi et al

Managing Business Process Flows by Ravi Anupindi et al This month Paul Harmon reviews a book designed for use in Operations Management courses. The book describes how to model processes and flows, considers the relationship between process structure and metrics, discusses how processes and metrics can guide managerial actions and includes a process modeling and […]

BPMN and Business Process Management

BPMN and Business Process Management Martin Owen Martin Owen and Jog Raj, software architects at Popkin Software who recently added BPMN to System Architect, provide a systematic introduction to BPMN and discuss how it can be used.

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