Using ROI to Measure the Results of Business Process Improvement Initiatives

Using ROI to Measure the Results of Business Process Improvement Initiatives
Given today`s economic environment, there`s little need to emphasize the importance of return on investment. But when and how to use ROI analysis to prove the benefits of a proposed business process initiative is an issue Gina Abudi considers in this compelling Article. Not all initiatives are equal, and the author provides guidelines for selecting the ones that offer the best opportunity for significant impact across the organization. Additionally, she offers a step-by-step method for calculating ROI. This is a must read and a valuable resource for all BPM professionals.

Gina Abudi
Gina M. Abudi is President of Abudi Consulting Group, LLC (http://www.AbudiConsulting.com). Gina specializes in a variety of areas, including: project management, process management, strategy, learning and development, and management and leadership. She works with strategic clients in a variety of industries and blogs at http://www.GinaAbudi.com. Gina received her MBA from Simmons College Graduate School of Management in Boston, Massachusetts. She is a regular speaker at PMI Global Congress, Building Business Capability Conference and a number of other conferences on project and process management topics and leadership topics.
Gina Abudi
Gina Abudi
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