September 2016

Dear BPTrends Member:

Returning to our regular monthly presentation of new content after the “best of” issue in August, this month we bring our readers an array of thought-provoking Columns and Articles that we hope will offer new and useful perspectives on Business Process Management. Paul Harmon and Sasha Aganova focus on sustainable processes, while Alan Ramias and Tom Bellinson take a historical perspective on their topics—Lean and Six Sigma and software applications, respectively. Roger Addison and Carol Haig take us on a field trip to an Apple Store and Keith Harrison-Broninski presents a method for measuring change.

We want to remind you that the Building Business Capability Conference is coming up the end of next month from October 31 to November 4 in Las Vegas. Follow the link to register.

Carolyn Potts
Managing Editor

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