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Publications

Points of View: Who Cares About Your Business Processes? Part 2
Roger Burlton - July 06, 2010
In his March Column, Roger Burlton explored some ways of looking at our external business stakeholders, based on communications between organizations and those they serve and those who serve them. In this month’s Column, Roger describes what we need to know about relationships and processes at the enterprise level and what we must do accommodate stakeholders in order to achieve strategic goals.

Integrating Modeling at Several Design Abstraction Levels in Architecture
Oscar Barros - October 06, 2009
Oscar Barros and Cristian Julio wrote this Article in response to Roger Burlton’s July Column in which he discussed his perspective on process modeling. They propose an alternative approach which they present here. Read their Article to see if you agree with their approach.

Point of View: Perspectives on Process Modeling
Roger Burlton - July 07, 2009
Resuming an examination of a subject that, by his own admission, has gotten him in trouble in the past, Roger Burlton plunges headlong into the ongoing issues and challenges surrounding BPM process modeling. He argues that a one size fits all stake holders approach can, and frequently does, lead to confusion and ultimately, failed BPM initiatives. Read Roger’s perspectives on when, where and how specific notational systems are most appropriately used.

Points of View: Process Project Perspectives - Hope is Not a Strategy and Ignorance is Not Bliss
Roger Burlton - May 05, 2009
Process change projects - large and small - offer numerous opportunities for derailment, not least among them the many differing perspectives held by interested parties. Derived from his years of experience as a BPM practitioner and consultant, Roger Burlton developed a technique to avoid such derailments. He urges a rigorous program at the outset of the project that involves personal goal alignment with the organization’s business and customer requirements. In his Column this month, he shares his insights and methods to achieve this alignment.

Workflow Modeling: Tools for Process Improvement and Application Development, Second Edition
Roger Burlton - February 03, 2009
Roger Burlton offers an insightful analysis of Alec Sharp’s revisions in the Second Edition of this successful book. Roger admires the down-to-earth practical advice and suggests that this book can be read from cover-to-cover but is also an invaluable reference that all practitioners should have on their shelves.

Points of View
Roger Burlton - January 06, 2009
In his work as a BPM consultant, Roger Burlton frequently encounters situations in which the complexity of a BPM project is further complicated by individual stakeholders who advocate strongly for their singular point of view - one that is, more often than not, in conflict with those of other stakeholders. Moreover, the stakeholders are often confused regarding the nature of BPM. Unresolved, the confusion, combined with the conflicting points of view, can derail effective implementation of BPM. Read his Column and provide Roger feedback on your own experiences in dealing with varying points of view in your organization.

Book Review: Business Process Management: Profiting from Process
Paul Harmon - June 01, 2003
Roger Burlton has been conducting workshops on business process change for several years. He is also the CEO of Adaptive, a leading software vendor and consultancy. Paul Harmon reviews the popular book in which Burlton has summed up his approach to business process change.

Resources

IRM UK
IRM UK provides a program of seminars and conferences that have been developed specifically to help organizations implement their IT strategy effectively. We run events on Business Process Management & Modeling, Enterprise Architecture, IT Strategy, Data Management & Software Development. Our world class speakers have superior technical knowledge, teaching skills and a wide range of practical business experience. They combine technical explanation with management advice and discussions of future directions. In 2004, we are running Roger Burlton's 2 day seminar on the Business Process Management Framework, 8-9 March 2004 & 4-5 October 2004, London. Kathy Long is also presenting her workshop, Business Process Modeling, Analysis & Design, 10-12 March 2004 & 6-8 October 2004, London. For those who are more advanced in process oriented projects, Kathy Long is also running the more advanced workshop, Advanced Business Process Modeling, Analysis & Design, 15-18 March 2004, London.

Torque Management
Torque Management helps clients succeed in implementing sustainable process improvement. We achieve this through education, research, network facilitation, benchmarking and proven implementation methods.Torque Management is certified by BPTrends to deliver its comprehensive BPM curriculum in Europe. The BPTrends Business Process Management Certificate program maps directly to Paul Harmon's successful publication Business Process Change, 2nd edition and is supported by Roger Burlton's book, Business Process Management: Profiting from Process. Torque Management consultants superior technical knowledge, professional training qualifications and deep management experience, set us apart. Founded in 2002, Torque Management serves organisations in all market sectors. To learn more about Torque Management call +353 (0) 45 901 620. or go to www.torquemanagement.com

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