This section includes a chronologic listing of Notes on Innovation, which are brief essays on innovations involving BPM techniques and strategies.

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• Accessing Data via Your Glasses
  Paul Harmon - June 19, 2012
  Google has recently unveiled a plan to produce digital glasses that incorporate batteries, a GPS unit, wireless internet access, a voice activated phone, a camera, and a computer that can project a browser page on the inner surface of glasses - in other words, a smart phone in a pair of eye glasses. This hands free access to information isn’t for everyone, but the market is sure to find myriad ways to incorporate the technology into business process redesigns.
  

• Charging Electric Cars with Magnetic Resonance Coupling
  Paul Harmon - April 17, 2012
  This month we focus our Note on Innovation on a technique for charging electric cars without connecting a power line to the car battery. Imagine that instead of power lines electric cars could be charged via devices embedded in a parking lot surface or on a highway.
  

• Notes On Innovation
  Paul Harmon - December 20, 2011
  We have been publishing Notes on Innovation for two years now. This month we remind readers of why we created Notes on Innovation, provide an index to the Notes published to date and invite readers to submit Notes on Innovation of their own.
  

• 3D Printing
  Paul Harmon - October 18, 2011
  New technology makes it possible to scan objects and print them as 3-D objects using 3-D printers. Where appropriate, this technology makes it possible to generate one-off items on demand. Consider whether or not this technology might be appropriate for a process you are redesigning.
  

• Bar Codes, URLs and Job Aids
  Paul Harmon - July 19, 2011
  New technology makes it possible to place bar codes on objects that, when scanned, will call a URL. For example, a bar code on a medical device can be scanned into an iPad providing access to a site that presents an operating manual for the device.
  

• Job Aids and Checklists
  Paul Harmon - May 17, 2011
  A job aid or checklist prompts employee performance when a task is to be performed. It’s much less expensive than training or building a rule-based system and, when it’s appropriate, it’s a great way to save money while improving employee performance.
  

• Get the Customer to Do It
  Paul Harmon - March 22, 2011
  One of the ways that organizations can change processes is to hand off some activities to the customer to perform. Most of us now pump our own gas, an activity that gas station attendants performed in decades past. The customer might be a business partner, or the end user, but the key thing is that the organization no longer needs to perform the activity and, in many cases, the customer or business partner is happier with the result.
  

• Notes on Innovation: Design Your Own Online
  Paul Harmon - November 23, 2010
  This month, our Note on Innovation focuses on a business model that sells products and services that customers can customize and configure online.
  

• Notes on Innovation: RFID Tags
  Paul Harmon - July 20, 2010
  Our first Note on Innovation introduces Radio-Frequency IDentification tags—chips that can be embedded in products that are used to track and locate items in supply chains or on the retail floor.