Red, Green and Blue – Situational Improvement Using Southbeach

Red, Green and Blue – Situational Improvement Using Southbeach
In this Article, Howard Smith explains how Southbeach Diagrams can provide a visual technique for problem solving and for change management that everyone involved can understand and act on without losing important details. Read his detailed road map for getting all stakeholders on the same page in working toward a successful solution to problem situations.

Howard Smith

Howard Smith

Howard Smith is CTO (Europe) for CSC and a Research Associate with the Leading Edge Forum (LEF). Howard has recently developed CSC's methodology for Services Innovation, based on Services Blueprinting and the Southbeach Notation. A sought after speaker, advisor and problem solver, Howard’s expertise spans early stage technology search, software engineering, systems integration, business process, services innovation, ideation and futures scanning. He is the author of two books: Business Process Management: The Third Wave and IT Doesn’t Matter - Business Processes Do. Contact Howard via LinkedIn at https://www.linkedin.com/profile/view?id=9859.
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