Processes in Practice: Thinking End-to-End – Time for Cinderella to Go to the Ball

Processes in Practice: Thinking End-to-End – Time for Cinderella to Go to the Ball
Rob Davis uses the Cinderella story as a metaphor to describe the lowly position of “Concept to Market” in traditional thinking about end-to-end processes. It is positioned well behind “Lead to Cash” and “Problem-to-Resolution.” Rob argues that “Concept to Market” should not follow the other two, but rather should precede them and should design and a deliver those processes. Read why he believes this approach can bring extraordinary value to the organization.

Rob Davis

Rob Davis

Rob Davis is Global Solutions Manager for Enterprise BPM at IDS Scheer AG and a Senior BPM consultant with IDS Scheer UK (Ltd). He is an internationally recognized expert in Business Process Management (BPM) and the practical use of the ARIS Design Platform. Previously, Rob worked for British Telecom (BT) where he was responsible for selecting and implementing ARIS in a large scale implementation. Rob has built extensive experience with all aspects of BPM and specializes in providing consultancy on BPM, process modeling and design, architecture and frameworks, process governance, and integrating process and IT design. Rob has written three definitive books on the practical use of ARIS Design Platform for BPM. For more information see http://www.rob-davis.co.uk.
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