Processes in Practice: If You Are Not Modeling Data, How Do You Know Your Processes Work?

Processes in Practice: If You Are Not Modeling Data, How Do You Know Your Processes Work?
The rise of the services industry and the impact of IT on all businesses have resulted in a process environment where most processes focus on how people and systems manipulate data, rather than on physical tasks in a manufacturing process. In this Column, Rob Davis argues that, in this challenging environment, modeling data is absolutely essential to ensuring that processes are operating at optimal performance levels. Rob offers some interesting examples of how to do this.

Rob Davis

Rob Davis

Rob Davis is Global Solutions Manager for Enterprise BPM at IDS Scheer AG and a Senior BPM consultant with IDS Scheer UK (Ltd). He is an internationally recognized expert in Business Process Management (BPM) and the practical use of the ARIS Design Platform. Previously, Rob worked for British Telecom (BT) where he was responsible for selecting and implementing ARIS in a large scale implementation. Rob has built extensive experience with all aspects of BPM and specializes in providing consultancy on BPM, process modeling and design, architecture and frameworks, process governance, and integrating process and IT design. Rob has written three definitive books on the practical use of ARIS Design Platform for BPM. For more information see http://www.rob-davis.co.uk.
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