Performance Improvement: A Framework for Designing the Structure of Work

Performance Improvement: A Framework for Designing the Structure of Work
With this Column, Geary Rummler and Alan Ramias launch the first of a three-part series describing a framework for modeling the Business Architecture layer of Enterprise Architecture. Their view, and the approach that has evolved from it, is in contrast to the IT-centric Business Architecture that generally prevails in organizations. They suggest that to create a successful Enterprise Architecture that will be adaptive and sustainable over the long term, the organization must be recognized as a Super System. To learn what that means and how to apply it to your own circumstance, read this well written presentation, enhanced by diagrams illustrating their concepts.

Geary Rummler

Geary Rummler

Geary Rummler is the founder and chairman of the Performance Design Lab, a Tucson-based research and consulting firm specializing in the design of performance systems for organizations in the United States and abroad. His clients have included Motorola, Ford, General Motors, Hewlett-Packard, Citibank, and Sun Microsystems. He received his MBA and Ph.D. from the University of Michigan. Geary is co-author of Training: Handbook for Professionals (1988 with G. S. Odiorne) and Improving Performance: Managing the White Space on the Organization Chart (1990, 1995, with A. P. Brache). In 2004, he published Serious Performance Consulting According to Rummler. He has published a variety of books and articles that have appeared in numerous professional and management journals and handbooks.
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