Performance Architecture: A Walk on the Human Side, Part 1

Performance Architecture: A Walk on the Human Side, Part 1
Using their “license to snoop,” Performance Architects uncover the nuances of how work gets done in an organization. With this Column, Roger Addison and Carol Haig begin a three part series to explore models and tools to help process experts with the human performance side of work. Each Column will focus on human performance issues at a different organizational level. In Part 1, they examine the worker/individual/team level and provide a useful “Performance Map” to help identify the performance improvement needs of individuals or teams of employees.

Roger Addison & Carol Haig

Roger Addison & Carol Haig

Roger Addison has a Ph.D. in Educational Psychology from Baylor and is Certified in Performance Improvement Technologies (CPT). He is the co-author of Performance Architecture and an internationally respected performance improvement consultant. He is the founder and Chief Performance Officer of Addison Consulting. Previously he was the Senior Director of Human Performance Improvement for the International Society for Performance Improvement (ISPI) where he was responsible for educational programs and implementing performance improvement systems. Carol Haig is a Certified Performance Technologist (CPT) and has more than 30 years of multi-industry experience partnering with organizations to improve their employees' performance. Carol is known for her superior skills in project management, analysis and problem/opportunity identification, and instructional design and facilitation. She has consulted with executives and line managers, established and managed training departments, trained trainers, written for professional publications and mentored performance consultants. She is co-author of Performance Architecture.
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