Metricizing the World

Metricizing the World
Kirk Gould has a prescription for responding to a “call for metrics” that borrows a technique from science and involves focusing on a limited number of metrics rather than a profusion of them. Read his Article for a practical approach that will help you to avoid “metric disease” and lead to a successful outcome when called upon to provide metrics.

Kirk Gould

Kirk Gould

Kirk Gould is the Founder and Director of the Greater Phoenix BPM Consortium, the Founder and President of Knowledge Jam Global, LLC, and Process Consultant at IntraEdge IT Consultancy in Phoenix, Arizona. His interests are process improvement, metrics, BPM, business architecture, design, and music. Kirk has published many articles, one business book, and speaks at national and international BPM, Lean, Quality, and Management Conferences. Kirk resides with his family in Scottsdale, Arizona.
Kirk Gould

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