Merging Academic and Real World BPM

Merging Academic and Real World BPM
Erin Noone
When offered the opportunity to participate in a real-world BPM project in lieu of a final exam, three MBA students at Arizona State University decided, after much “trepidation,” to accept the option. They chose a project that involved analyzing the Arizona Public Service`s (APS) process for accepting credit and debit cards. In this Article, Erin Noone, Veronica Rosell and Travis Thomas recount their experience. Read what they learned about process thinking and how it will have a lasting impact on their post MBA careers.

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