Dear BPTrends Member:
This month's publication includes a discussion of Industry 4.0 by Paul Harmon as well as Roger Tregear's informative presentation of effective process governance. You will also want to read Maureen McVey's practical advice on using traditional tools to define knowledge work processes.
We want to remind our readers in Europe that the annual BPM in Europe Conference is fast-approaching in June. Click on the link for more information or to register.