Look Back to Look Forward

Look Back to Look Forward
Where is BPM headed in 2008? Howard Smith offers his predictions on the subject. In this Article, he provides a compelling analysis and synopsis of the past two decades of BPM and takes us forward to the future where super users will control their own computing destinies.

Howard Smith

Howard Smith

Howard Smith is CTO (Europe) for CSC and a Research Associate with the Leading Edge Forum (LEF). Howard has recently developed CSC's methodology for Services Innovation, based on Services Blueprinting and the Southbeach Notation. A sought after speaker, advisor and problem solver, Howard’s expertise spans early stage technology search, software engineering, systems integration, business process, services innovation, ideation and futures scanning. He is the author of two books: Business Process Management: The Third Wave and IT Doesn’t Matter - Business Processes Do. Contact Howard via LinkedIn at https://www.linkedin.com/profile/view?id=9859.
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