Introduction to Evaluating BPMS Suites

Introduction to Evaluating BPMS Suites
In 2005 BPTrends published a number of reports on specific BPMS products. To provide a consistent approach for our evaluations, we began with a discussion of all of the things that a BPMS evaluation team might consider. Later, we removed the reports from out website because the information provided about the tools was no longer current. Since then several readers have said that they missed the introduction we had included with each report describing our evaluation criteria. This Article reproduces the evaluation criteria and associated discussion, as it appeared in 2005. Most of the information is still useful, although the BPMS scene has changed somewhat since then. For example, some BPMS tools now include Process Mining capabilities, others include Case Management facilities, and most now support Cloud Computing. We have not expanded this discussion to take all of the recent developments into account. Thus, you should read this document as a historical introduction to early BPMS tools, aware that the tools have evolved since this discussion was created.

Paul Harmon

Paul Harmon

Executive Editor and Founder, Business Process Trends In addition to his role as Executive Editor and Founder of Business Process Trends, Paul Harmon is Chief Consultant and Founder of Enterprise Alignment, a professional services company providing educational and consulting services to managers interested in understanding and implementing business process change. Paul is a noted consultant, author and analyst concerned with applying new technologies to real-world business problems. He is the author of Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes (2003). He has previously co-authored Developing E-business Systems and Architectures (2001), Understanding UML (1998), and Intelligent Software Systems Development (1993). Mr. Harmon has served as a senior consultant and head of Cutter Consortium's Distributed Architecture practice. Between 1985 and 2000 Mr. Harmon wrote Cutter newsletters, including Expert Systems Strategies, CASE Strategies, and Component Development Strategies. Paul has worked on major process redesign projects with Bank of America, Wells Fargo, Security Pacific, Prudential, and Citibank, among others. He is a member of ISPI and a Certified Performance Technologist. Paul is a widely respected keynote speaker and has developed and delivered workshops and seminars on a wide variety of topics to conferences and major corporations through out the world. Paul lives in San Francisco. Paul can be reached at pharmon@bptrends.com
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