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New Features - May 2008 Upcoming Conferences and Events BPTrends will be presenting and participating in the following events: BPM Conference, Orlando, May 13-16, Co-produced by IIR & BPTrends. ProcessDays 2008, Sydney, Australia, August 12-15. Produced by Leonardo Consulting 6th International Conf. on BPM 2008, Milan, Italy September 4-6 BPM Europe 2008, London, Sept 29-Oct 1. Co-produced by IRM & BPTrends. 4th Annual BPM Think Tank, Chicago, October 6-7. Co-produced by OMG & BPTrends Be sure to check out the complete BPM Events Calendar. View Calendar Top of Page BPTrends Monthly Email Advisors Measurement and Services - May 13, 2008 The April 29, 2008 Advisor on Process Measures could have easily caused readers some confusion, especially in light of the April 15, 2008 Advisor on the difference between Manufacturing and Service processes. In this Advisor we reconsider process measures in light of our comments on Service processes. Download PDF BPM in Europe - May 27, 2008 Here's a quick update on BPM activity in Europe. A lot is going on in Europe this year. European companies are as active as North American companies in process, but there are some interesting differences in their approaches. Top of Page BPTrends Spotlight Business Process Frameworks - May 20, 2008 Business Frameworks, like SCOR and the Value Reference Model, represent one of the most exciting recent developments on the BPM scene and offer companies a path to maturity that can save them a lot of money. Top of Page Columns Human Processes: Hyper-Productivity Keith Harrison-Broninski contends that improvement of the way people do collaborative knowledge work is the necessary next step in IT and business management. If you agree, his Column this month is a must read. If you're not sure, read his Column for some substantive advice on how to manage a large software project both efficiently and effectively. Download PDF Innovation: Five Secrets for Delivering Process Improvement in less than 60 Days This month, Victor Howard and Clay Richardson invited a guest columnist, Cornelius Pone, to share his experiences in helping companies build new business applications and systems. He says what we all know to be true—that a fast turnaround from conception to final roll out is crucial for overall success. Read his five secrets to achieving a successful and rapid implementation, and in only sixty days. Download PDF Business Rules Solutions: Rules vs. Process (Again) Ron Ross recently reviewed ongoing standards work in business process modeling and found that some fundamental confusion remains over the difference between processes and rules. Have you, like many of us, confused those concepts? Read Ron's Column to clarify what each term does and does not mean. Download PDF Top of Page Articles Metricizing the World Kirk Gould has a prescription for responding to a "call for metrics" that borrows a technique from science and involves focusing on a limited number of metrics rather than a profusion of them. Read his Article for a practical approach that will help you to avoid "metric disease" and lead to a successful outcome when called upon to provide metrics. Download PDF BPMN Modeling—Who, Where, How and Why Jan Recker of Queensland University presents the fascinating results of a global survey of process modelers conducted from May to August of 2007. Read his Article to learn more about BPMN and its users as well as the author's speculation on the way forward for this notation. Download PDF Creativity Management—The New Challenge for BPM Stefan Seidel and Michael Rosemann ask if BPM, in addition to its many successful applications, can also facilitate the management of creativity, an all-important component of innovation. The authors believe it can, and hope to set a baseline for further discussions on creativity-oriented BPM. Read their provocative Article and join the discussion. Download PDF Southbeach Notation: Improve Everything Always In this Article well-respected thought leader, Howard Smith, with coauthors, Mark Burnett and Chrysogon Young, announce Southbeach 0.8, a new visual diagramming and modeling style. It fosters integrative thinking—situations where the problem needs to be viewed from multiple perspectives and there is a need to resolve contradictions among opposing ideas to generate innovative outcomes. Southbeach 0.8 is an extension of typical TRIZ and has been developed to support a variety of new applications where TRIZ methods are valuable. The authors believe that this notation and its methodology will have many applications in business, design and technology, including Change Management, Process Improvement and Re-engineering, and that it will appeal to management consultants and engineers, alike. Download PDF Top of Page BPTrends Product Report of the Month IBM FileNet Business Process Manager IBM FileNet Business Process Management Suite (BPMS) provides a comprehensive set of capabilities for the end-to-end automation, management, and optimization of a content and human-centric, information-rich business process that involves people, content, and systems. FileNet BPMS consists of an integrated suite of BPM products that enable organizations to manage the full lifecycle of their business processes—from modeling and design to execution, monitoring and optimization. Download PDF Top of Page Book Reviews Detail Process Charting: Speaking the Language of Process by Ben B. Graham Graham is a second generation member of a family that has been working on process improvement since the early years of the last century. His book provides interesting insights into process and into the history of the movement to improve the way we work. Download PDF Top of Page

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