From CIO to CPO via BPM

From CIO to CPO via BPM
Last month, we published a Technical Note by Howard Smith pointing to this new BPM Whitepaper he has written for CSC. This month, we are posting the paper itself to make it a permanent part of the BPTrends BPM archive. Many readers probably first learned of BPM systems when they read the CSC Whitepaper, The Emergence of Business Process Management, which Howard Smith co-authored in January of 2002. This new paper provides the latest insights of one of the most important thinkers on the BPM scene.

Howard Smith

Howard Smith

Howard Smith is CTO (Europe) for CSC and a Research Associate with the Leading Edge Forum (LEF). Howard has recently developed CSC's methodology for Services Innovation, based on Services Blueprinting and the Southbeach Notation. A sought after speaker, advisor and problem solver, Howard’s expertise spans early stage technology search, software engineering, systems integration, business process, services innovation, ideation and futures scanning. He is the author of two books: Business Process Management: The Third Wave and IT Doesn’t Matter - Business Processes Do. Contact Howard via LinkedIn at https://www.linkedin.com/profile/view?id=9859.
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