Down Under: Project Management Essential in Process Management Projects

Down Under: Project Management Essential in Process Management Projects
John Jeston and Johan Nelis draw on their vast experience in BPM consulting and offer advice on ways to avoid the pitfalls that frequently occur in process improvement projects. Their advice? Read how using a Project Management Maturity Model can help create realistic expectations, avoid failure, and arrive at a successful conclusion. A word to the wise…

John Jeston

John Jeston

John has serious experience getting things done—the right way. For over 30 years he has covered Business Process Management (BPM), business process re-engineering, project management, systems development, outsourcing, and general management. He has held the positions of Financial Controller, Divisional Manager, Company Director, HR Director and Chief Information Officer. John is internationally recognised as a key opinion leader in BPM strategy and implementation. He has provided these services to significant organisations throughout Australia, Europe, Saudi Arabia, Dubai, the United Kingdom, U.S.A., Singapore, Mexico and Brazil. He has authored a number of books and more than 20 articles on BPM and high performance management. He is a regular speaker at conferences and a Master Project Director, with the Australian Institute of Project Management and is a Chartered Accountant. John has authored or co-authored: Business Process Management: Practical Guidelines to Successful Implementations (2006 and 2008) Management by Process: A Roadmap to Sustainable Business Process Management (2008)—the only book to provide a roadmap to sustainable BPM and High Performance Management Beyond Business Process Improvement, On To Business Transformation (2009) He also writes a regular column in the international BP Trends Monthly Update. He can be reached at johnjeston@managementbyprocess.com.
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