Tom Einar Nyberg, Head of BPM Capgemini Norway, presents Managing Value Creation.
This month’s video features Peter Matthijssen, managing consultant and trainer at Bizz Design, who presents his approach to delivering customer value.
This month’s video features Alan Ramias of Performance Design Lab and Paul Fjelsta, of accomplir, discussing how to incorporate behavior management principals into process improvement initiatives.
James Taylor, CEO and Principal Consultant with Decision Management Solutions, discusses Decision Modeling.
In this month’s video, Holly Lyke-Ho-Gland, a program manager for business excellence research at APQC, discusses How Organizations Use Frameworks.
This month’s video presents Roger Burlton and Sasha Aganova, Managing Consultants at Process Renewal Group, discussing the structural and cultural aspects of business change and how the two must align for successful change to occur.
Following up on his Article last month on Business Architecture, this month, Roger Burlton presents an overview of the fundamentals and value of a Business Architecture.
Dr. AlBuhairan presents this month’s video in which she discusses the methodology she and her colleagues developed to define and translate strategy into business processes at the University Hospital. Dr. AlBuhairan is a 20 year veteran of the health care industry and currently the Deputy Chief Executive Officer for Operational Excellence at King Abdullah bin […]
Presented by Dr. AlBuhairan, a health care executive with 20 years’ experience in health care and currently the Deputy Chief Executive Officer for Operational Excellence at King Abdullah bin Abdulaziz University Hospital, Princess Nourah bint Abdulrahman University in Riyadh, Saudi Arabia. In this month’s video Dr. AlBuhairan discusses the methodology she and her colleagues employed […]
The video this month features Gina Abudi, President of Abudi Consulting, offering advice based on considerable experience in addressing the challenge of remote BPI project teams.