Blog: Eye on BPM

Paul Harmon’s Blog, Eye on BPM will be posted in chronological order, beginning with the most recent posting.

What do managers know about business processes?

The current mini-survey being run on BPTrends asks readers to tell us what managers at their companies know about processes. One option suggests that an organizations know about processes, could help improve them, get data about them and use that data to make day-to-day management decisions.  For those familiar with CMMI, that would suggest a […]

What’s Next in BPM?

This past month, www.bptrends.com has asked its readers to vote on what they think will be the next hot topic for BPM.  We had more votes than we normally get for one of our informal surveys and a much clearer result. 58% or 25 readers chose Digital Transformation.  This was in contrast to alternative options […]

The Challenge of Automation

Obama gave a farewell address this past week and he addressed a variety of topics, including trade and the problems of jobs going overseas. The interesting thing he said, however, was missed by most commentators. He argued that… “…the next wave of economic dislocation won’t come from overseas. It will come from the relentless pace […]

Where to Study BPM

Class Notes: Where to Study Business Process Management? A Global Perspective Based on EDUglopedia.org One of the interesting things that has occured in the past decade is the emergence of serious academic programs that offer instruction in BPM.  One can now take a MA or even a PhD in BPM.  This, in turn, guarantees that, […]

Corporate Business Process Architectures

This past month we conducted a mini-poll on www.bptrends.com and asked readers to describe their organization’s commitment to a business process architecture. The response spread over a variety of options. 18% said they didn’t have a business process architecture and that no one seemed to care. A similar number said they didn’t have a business […]

Process and Productivity: The Lost Decade

When you study an organization and try to figure out how to improve the way the sales process works, you may not think of yourself as contributing to the success of the nation.  Ultimately, however, the best way to judge the overall results of process improvement, is by looking at a company or a nation’s productivity. […]

Entrepreneurship and Reinvention is the Order of the Day

Business process change always has many aspects.  Some, today, are focused on new notations (CMMN, DMN) that will allow for more flexible process designs.  Others are focused on integrating cognitive computing techniques into process applications.  I suspect, however, that the most important current trend, however, is the redesign of processes using new technologies.  We are […]

Learning About Process Mining

Over the past two years, Wil van der Aalst, and others associated with promoting Process Mining have developed a free online course that teaches the basics of this exciting approach.  Here is a press release about the course.  If you are in a position to take advantage of this, you should probably consider it… Subject: […]

Learning About BPMN

The Business Process Modeling Notation (BPMN) was created by a committee working with the OMG a few years ago.  The person who chaired that committee was Stephen White, who, at the time, worked for IBM.  Dr. White has written several articles describing BPMN which have been published on BPTrends website.  He is prepared to write […]

Macro and Micro Processes

As I work with people trying to analyze processes, I increasingly find myself drawn to the importance of distinguishing between the problems associated with (1) large scale processes, like value chains and level one processes like Manufacture x and Sell x, and (2) smaller processes, like sets of activities that can be automated by software […]