The Third Wave: Mastering Business Process Management

The Third Wave: Mastering Business Process Management This month, Howard Smith and Peter Fingar consider the seven states organizations go through as they acquire the competencies to really take advantage of BPM.

The Third Wave: The New Rules of BPM

The Third Wave: The New Rules of BPM Howard Smith and Peter Fingar describe how they believe the rules for developing business process solutions have changed. They enumerate 36 rules that process people have lived by, and suggest how they are all being shifted during the transition to BPM.

The Third Wave: The Next Generation

The Third Wave: The Next Generation This month, Howard Smith and Peter Fingar shed light on where the next generation of computing lies. They argue it is not a BPEL Server designed for programmers, but a BPMS platform designed to support business-led process management tools.

The Third Wave: BPM 2005

The Third Wave: BPM 2005 This month, Howard Smith and Peter Fingar reflect on how the acronym “BPM” and the phrase “Business Process Management” were bandied about in 2004, and make some suggestions for improving the dialog about BPM in 2005.

The Third Wave: Structuring the BPM Conversation – Part 1

The Third Wave: Structuring the BPM Conversation – Part 1 This month Howard Smith and Peter Fingar consider how BPM advocates should talk about what they hope to achieve and suggest how conversations should be structured for different audiences.

The Third Wave: BPM Due Diligence

The Third Wave: BPM Due Diligence This month, Howard Smith and Peter Fingar reflect on the many meanings of BPM and consider the problems associated with any new term when it becomes popular. They urge customers that want BPM to be more than a marketing slogan to stand up and be counted.

The Third Wave: Process Management Maturity Models

The Third Wave: Process Management Maturity Models This month, Howard Smith and Peter Fingar reflect on CMM-inspired models and how they relate to the Third Wave of business process management.

The Third Wave: Green Forms and the Genesis of Reengineering

The Third Wave: Green Forms and the Genesis of Reengineering This month, Howard Smith and Peter Fingar provide a brief history of process change within a company, then use that history to suggest some insights into what’s likely to come next.

The Third Wave: Outoperate Your Competition Using BPM

The Third Wave: Outoperate Your Competition Using BPM This month, Howard Smith and Peter Fingar discuss Michael Hammer’s recent HBR article, where Hammer advocates “Operational Innovation,” and suggest that BPM is going to be needed if Hammer’s goals are to be realized.

The Third Wave: Do You Grok PROCESS?

The Third Wave: Do You Grok PROCESS? This month, Howard Smith and Peter Fingar speculate on what the world will be like when people intuitively understand process and when computers can process processes.