Improving Performance: 3 Linked Architectures for the Enterprise In his final column in this series, Guy Wallace addresses how to use Enterprise Performance Architecture (see June, 2007 Update) to create Enterprise Learner/Performance Architecture. He ends with a discussion of using both to inform the design of Enterprise Content Architecture.
Improving Performance: Enterprise Process Performance This month, Guy Wallace provides a set of tools for evaluating an organization’s Enterprise Process Performance Architecture (EPPA). He provides a template and suggests a series of questions BPM practitioners should ask as they analyze their organization’s EPPA.
Improving Performance: EPPI Intervention Initiatives—Tools and Techniques In this, his first Column in 2007, Guy Wallace addresses the tools and techniques used in Stage 2 of Enterprise Process Performance Improvement (EPPI). He identifies and defines the six phases of the process involved in Stage 2 implementation.
Improving Performance: Targeting EPPI–Tools and Techniques In this month’s column, Guy Wallace provides a detailed description of the tools and techniques needed in targeting Stage 1 of Enterprise Process Performance Inprovement. Read "Targeting EPPI–Tools and Techniques" for helpful suggestions on avoiding loss of ROI and economic value projections along the way.
Improving Performance; EPPI Stage 1—Targeting EPPI Read this comprehensive “how-to” guide for integrating BPM methodologies at the outset of the improvement process. The results will provide the first step toward producing a strategic and significant impact on ROI.
Improving Performance: Enterprise Process Performance Improvement In this column, Guy Wallace extends his ongoing description of Human Performance Technology to include an enterprise process model for performance improvement.
Improving Performance: Peak Performance Requires a Balance Guy Wallace continues his in-depth discussion of human performance technology. This month, he looks at the interaction between human factors and environmental factors in the design of performance improvement solutions.
HPI: Wrapping Up the HAMS of Process Management-Design-Improvement In this column, Guy Wallace continues his discussion of a Human Asset Management Systems model and looks at some of the possible causes of performance problems.