Harmon on BPM: Value Chains vs. Ecosystems

Paul reflects on what Michael Porter meant when he described a value chain in 1985 and compares it to how the definition has changed over the years using Amazon and Uber as contemporary examples.

Business Rules Solutions: The New Knowledge Paradigm: Enabling Operational Excellence

Ron Ross posits that to achieve true operational excellence in today’s technological world, companies need to follow well-defined rules. First, they need to know what the rules are and the rules need to be “a living breathing resource.” Ron calls it business knowledge engineering. Read his Column for details of this concept.

BPM and Lean: Enabling the Adaptive Enterprise – Software for Change

In his new role as CTO at Bizzdesign, Peter Matthijssen observes that organizations handle change today in much the same way as they did 10, 20, 30 years ago and asks if this makes sense in today’s digital world. Read his Column for his answer to the question.

Harmon on BPM: Business Process Architectures

Paul Harmon says that “Words decay with use.” In his Column this month he explores the various definitions of Business Architecture that have evolved over the years.

Process Improvement: Sole Survivor: How to be Successful as a One-Person BPM Shop

Alan Ramias launches a series of Columns the purpose of which is to suggest things you can do early in the game to get somewhere with BPM when there is only you (at least at first).The early Columns will focus on tactics for early success, as opposed to tools and methods. Read the first in Alan’s Sole Survivor series.

Practical Process: Delivering artifacts, not value?

Roger Tregear asserts that it proves to be easy for those closely involved in the theory and practice of process-based management to confuse the delivery of nicely crafted artifacts with delivering real value. In his Column this month he provides a sequence of questions for analysis that will help you avoid that problem

Process Solutions: The Process of Startups

Finding a lack of content relating to small businesses in the BPTrends archives, Tom decided to share his experience in starting a new soap business with our readers. The Process Startups is the first of several Columns in which he will describe his progress and setbacks in his and his team’s effort to launch his new business. Follow the first installment of the process.

Harmon on BPM: Two Types of Digital Transformation

This month Paul continues his discussion of Digital Transformation. In this Column, Paul draws a distinction between Digital Transformations that are, in fact, redesigns, and those that really involve creating a new process from scratch.

Applying Process Frameworks: Process Challenges Don’t have to be so Challenging

Holly Lyke Ho Gland, a principal research lead at APQC, presents the results of their annual priorities survey. The results suggest that process management challenges continue to be top priorities for business in 2017. Read her Column for suggestions on dealing with those challenges.

Business Rules Solutions: The Story of Al’s Spreadsheet and Absent Brains

A few years ago, Ron Ross’ organization, Business Rules Solutions, was invited to conduct a one-week facilitated session for a national taxation authority. The objective was to reverse-engineer business rules from a very complex spreadsheet called Al’s Spreadsheet. Read Ron’s Column to discover the lessons learned from that engagement.

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