Human Processes: A Kiss from the Military

In this Column, Keith describes a little known but widely used approach to EA that emerges from the military called NAF (Nato architecture framework). Keith thinks of this framework as a way to keep it simple stupid (kiss). Read his Column for details.

Performance Architecture: Design for Successful Aging

Roger Addison and Carol Haig discuss a topic that is becoming increasingly important in this era—the challenges of aging. They examine the challenges by looking at four categories as they pertain to the elderly—Architecture, Mobility, Technology and Community Engagement. Whether you’re confronting the challenges yourself or for loved ones, you will find the discussion useful.

Harmon on BPM: Robotic Process Automation Comes of Age

The need for Robotic Process Automation occurs when employees routinely need to work with two or more existing applications and transfer data between them. Read Paul’s Column on why RPA is increasingly becoming a solution to consider.

Applying Process Changes: Process Measures Equal Better Improvements

In the first quarter of 2017, APQC conducted its bi-annual survey to understand how organizations leverage frameworks to provide insights on the common applications and guidance around implementation tactics and addressing the common barriers of implementation. In this Column, Holly Lyke-Ho-Gland summarizes the results.

Harmon on BPM: Value Chains vs. Ecosystems

Paul reflects on what Michael Porter meant when he described a value chain in 1985 and compares it to how the definition has changed over the years using Amazon and Uber as contemporary examples.

Business Rules Solutions: The New Knowledge Paradigm: Enabling Operational Excellence

Ron Ross posits that to achieve true operational excellence in today’s technological world, companies need to follow well-defined rules. First, they need to know what the rules are and the rules need to be “a living breathing resource.” Ron calls it business knowledge engineering. Read his Column for details of this concept.

BPM and Lean: Enabling the Adaptive Enterprise – Software for Change

In his new role as CTO at Bizzdesign, Peter Matthijssen observes that organizations handle change today in much the same way as they did 10, 20, 30 years ago and asks if this makes sense in today’s digital world. Read his Column for his answer to the question.

Harmon on BPM: Business Process Architectures

Paul Harmon says that “Words decay with use.” In his Column this month he explores the various definitions of Business Architecture that have evolved over the years.

Process Improvement: Sole Survivor: How to be Successful as a One-Person BPM Shop

Alan Ramias launches a series of Columns the purpose of which is to suggest things you can do early in the game to get somewhere with BPM when there is only you (at least at first).The early Columns will focus on tactics for early success, as opposed to tools and methods. Read the first in Alan’s Sole Survivor series.

Practical Process: Delivering artifacts, not value?

Roger Tregear asserts that it proves to be easy for those closely involved in the theory and practice of process-based management to confuse the delivery of nicely crafted artifacts with delivering real value. In his Column this month he provides a sequence of questions for analysis that will help you avoid that problem

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