Harmon on BPM: Toward an Agile BPM Methodology

Paul predicts that every company is going to be engaged in constant redesign and transformation within the next few years. He suggests that business change practitioners need an agile methodology to accommodate the ongoing need for change. Let us know your thoughts on Paul’s predictions.

Process Improvement: Sole Survivor: Finding that First Opportunity

Alan Ramias recounts his first experiences as an internal improvement consultant at Motorola in the early 1980’s—a time when the notions of BPM and improving business processes were unknown. From that experience and those in the intervening years, Alan has gleaned several lessons which he shares in this Column.

Class Notes: Power of Text-mining in BPM

Jan vom Brocke and his colleagues, Oliver Mueller, and Stefan Debortoli, at the University of Lichtenstein, provide a detailed account of their investigation of
text-mining’s potential to foster BPM capabilities. Read their Column for Their conclusions.

Practical Process: Lost-baggage processes

Roger Tregear asks, “Is your organization investing in lost-baggage processes?” His observation is that organizations often invest a lot of time and money in improving the wrong processes. Instead of fixing the resulting lost-baggage processes, Roger urges us to fix the processes that cause the baggage to be lost in the first place.

Human Processes: A Kiss from the Military

In this Column, Keith describes a little known but widely used approach to EA that emerges from the military called NAF (Nato architecture framework). Keith thinks of this framework as a way to keep it simple stupid (kiss). Read his Column for details.

Performance Architecture: Design for Successful Aging

Roger Addison and Carol Haig discuss a topic that is becoming increasingly important in this era—the challenges of aging. They examine the challenges by looking at four categories as they pertain to the elderly—Architecture, Mobility, Technology and Community Engagement. Whether you’re confronting the challenges yourself or for loved ones, you will find the discussion useful.

Harmon on BPM: Robotic Process Automation Comes of Age

The need for Robotic Process Automation occurs when employees routinely need to work with two or more existing applications and transfer data between them. Read Paul’s Column on why RPA is increasingly becoming a solution to consider.

Applying Process Changes: Process Measures Equal Better Improvements

In the first quarter of 2017, APQC conducted its bi-annual survey to understand how organizations leverage frameworks to provide insights on the common applications and guidance around implementation tactics and addressing the common barriers of implementation. In this Column, Holly Lyke-Ho-Gland summarizes the results.

Harmon on BPM: Value Chains vs. Ecosystems

Paul reflects on what Michael Porter meant when he described a value chain in 1985 and compares it to how the definition has changed over the years using Amazon and Uber as contemporary examples.

Business Rules Solutions: The New Knowledge Paradigm: Enabling Operational Excellence

Ron Ross posits that to achieve true operational excellence in today’s technological world, companies need to follow well-defined rules. First, they need to know what the rules are and the rules need to be “a living breathing resource.” Ron calls it business knowledge engineering. Read his Column for details of this concept.

Share
Share