Business Process Management in the Digital Age

In this Article, the authors present their BPM capability framework in the digital age. The framework includes 30 capabilities structured along core elements of BPM i.e., strategic alignment, governance, methods, IT, people, and culture.

Technology Business Management’s Role in BPM

Achieving a high level of financial transparency in IT spending is no longer simply a matter of basic accounting. It requires a more defined process. In this Article, Alex Paul Manders of Information Services Group (ISG) discusses Technology Business Management (TBM), which is a strategic framework to drive innovation with cost transparency at its foundation.

A Great Work Culture Demands More than Fixing Bad Processes

In her role as a process management consultant, Sasha Aganova and her team are often called in to sort out the “bad processes.” After closely examining the root causes of the problems, they have found several main types of real issues that obtain in most instances. In this Article, Sasha defines them and discusses the solutions her clients have found to be successful in overcoming them.

Dealing with Process Variations

While process improvement initiatives can vary greatly from business to business, they share at least one thing in common: the challenge of managing process variations. Ivan Selselj, CEO of Promapp, offers strategies for dealing with those challenges.

Steps for Choosing the Right BPM Software for your Business

Bhavesh Koladiya, a software analyst at Software Suggest, defines his criteria for finding the right BPM software for your organization.

The Trouble with Procedure Documents

Ivan Seselj, CEO of Promapp, provides some astonishing statics relating to actual process usage in organizations. For example, a recent survey indicates that 44% of the companies surveyed say that few or none of their processes are actually used by employees. Ivan offers some invaluable suggestions for overcoming this problem.

How to Empower Knowledge Workers Using Cognitive BPM

In this Article Adeel Javed, a technology professor with over a decade of experience with BPMtakes a look at how different IBM® Watson™ services can be used within business processes to empower knowledge workers in making better decisions.

Seven Pitfalls of Process Automation

Aparna Raja, Digital Marketing Specialist at KissFLOW defines the 7 pitfalls of Process Automation and how to avoid them.

Best Practices for Creating the BPI Project Charter

Gina Abudi extends the discussion of this month’s featured video, and in this Article she provides a detailed account of the steps she follows to accomplish the development of a successful BPI Project Charter.

Next Generation Reference Architecture For Connected Government

In this Article, Dr. Gopala Krishna Behara, a lead Enterprise Architect at Wipro Technologies, takes an in-depth look at Government Reference Architecture which, he concludes, helps as a reference for the various architectures that the Government can implement to provide solutions for a variety of process challenges.

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