Questioning BPM: Question 9—Process Governance—Control or Liberty?

Each month we are publishing a summary of a single Chapter in Paul Harmon’s and Roger Tregear’s book. Questioning BPM, in which 33 respected thought leaders in the BPM community respond to a set of 15 questions. This month, Paul writes a summary of responses to Question 9, Process Governance—Control or Liberty?

9 Ways to Measure a Business Process

In this Article, Joe Bockersette, a Partner with Business Enterprise Mapping, asserts that every measure should have a specific purpose for improving process performance and provides nine ways to achieve that end.

What You See Understand is What You Get – business process modeling for everyone

In the first of a two-part series, Adrian Mos, a Senior Scientist and Manager of the Enterprise Architecture group at Xerox Research Centre Europe, suggests a simpler alternative to BPMN. Read his Article to learn about this work in progress.

Question 8: Quality of Process or Process of Quality?

Each month we are publishing a summary of a single Chapter in Paul Harmon’s and Roger Tregear’s book, Questioning BPM, in which 33 respected thought leaders in the BPM community respond to a set of 15 questions. This month, Paul writes a summary of responses to Question 8: Quality of Process or Process of Quality?

To Succeed with Case Management – You Need Intelligent BPM

In this Article, Gal Horvitz, CEO of PNMsoft, makes the case for Intelligent BPM in the form of iBPM Suites, which allow you to create Case Management solutions that can be modified over time. Read why this matters and how he believes iBPM software will help you optimize business outcomes and outpace your competition.

The Role of a Governance Committee

In her first Article in this series, Stacey Wright, a program manager at Macedon Technologies, discussed the Steps to Governance. In this, the second Article, she focuses on the role of a Governance Committee, which she considers key to the long-term success of a BPM initiative. She offers the voice of experience in making the committee a powerful platform for change within the organization. The third Article will be published in the November Update.

Question 7-What’s The Return on Process?

In the July Update we published the fifth Article from a new book by Paul Harmon and Roger Tregear, Questioning BPM, in which 33 respected thought leaders in the BPM community respond to a set of 15 questions. This month, Paul writes a summary of responses to Question 7, “What’s the Return on Process?”

Blockchain and Business Process Improvement

The authors begin their discussion by stating, “We’re in the year of Blockchain…” They believe that Blockchain Technology has the potential to have a significant impact on a wide spectrum of business process. Read their interesting analysis of this new technology and how they believe it can relate to Business Process Improvement.

Getting Business Change to Stick

As an experienced consultant both within organizations and externally, Sasha Aganova has evolved a “best of” methodology to implement change. In this Article she presents her model for sustainable change.

Part Three: Frameworks and End-to-End Processes

Although either end-to-end process methodology or process frameworks can be used independently, Holly Lyke-Ho-Gland and Roger Burlton believe combining them is invaluable for process management and helping organizations achieve their goals. In this Article, they explain how to accomplish this end.