BPM Critical Success Factors: Lessons Learned from Successful BPM Organizations

BPM Critical Success Factors: Lessons Learned from Successful BPM Organizations
In his experience as a BPM consultant and practitioner, Roger Burlton has seen many alternative approaches to BPM and observed the practices and principles that mark the difference between failure and success. In this Article, he has synthesized these observations into a set of principles he believes constitute an approach to BPM that will assure sustainable management of an organization`s process assets. Here, he highlights ten principles that successful organizations follow in their BPM practices.

Roger Burlton

Roger Burlton

Roger Burlton is Chairman of the BPTrends Board of Advisors and a Founder and Chief Consultant of BPTrends Associates. He is considered a global innovator in methods for Business Process and is recognized internationally for his thought leadership in Business Process Management. Roger has developed and chaired several high profile conferences on Advanced Business and Information Management and Business Process Management, globally.  He currently chairs the annual BPM Forum at the Building Business Capability Conference in the US and the IRM UK BPM Conference in Europe and his pragmatic BPM global seminar series, started in 1991, is the longest continuous running BPM seminar in the world. Rogers is the author of the best selling book, Business Process Management: Profiting from Process and the Business Process Manifesto. He is widely recognized for his thought leadership in business process strategy, business architecture, process analysis and design and process management, measurement and governance.  Roger graduated with a B.A.Sc. in Industrial Engineering from the University of Toronto and is a certified Professional Engineer in the Province of Ontario.
Share
Share
Share