BPM: A Global View—BPM and Web 2.0

BPM: A Global View—BPM and Web 2.0.
Can we call BPM a Web 2.0 solution? After considerable reading on the subject, Rashid Khan noted that some writers took diametrically opposed positions on the question. In his Column this month, Rashid deconstructs these varying definitions, identifies the three qualities that comprise a Web 2.0 solution and suggests that BPM vendors who are sufficiently nimble at combining these qualities in their products will have a significant competitive edge in the marketplace. Read his Column for the details.

Rashid Khan

Rashid Khan

Rashid Khan, author of Business Process Management: A Practical Guide, is the Founder of Chatty Solutions (www.chattysolutions.com), a company that markets a mobile application platform. Previously he leveraged his entrepreneurial skills to build Ultimus (www.ultimus.com)into a successful global enterprise. In 1983, without any outside capital, Khan founded SINTECH, Inc., a start-up that pioneered the use of application software for mechanical testing automation. After a successful run in which he turned the company into an industry leader, he sold SINTECH, Inc. to MTS Systems Corporation. In 1994, Khan founded Ultimus, providing the start-up finances on his own to allow the company to pursue a long-term vision unencumbered by short-term financial objectives. Ultimus became a recognized leader in BPM employs 270 people in seventeen offices across the globe. Khan holds an MBA from Harvard Business School, a Masters in Computer Science from University of California at Berkeley, and a B.S. in Computer Science from M.I.T. Khan can be reached at rashid@chattysolutions.com.
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