Book Review: Serious Performance Consulting by Geary Rummler

Book Review: Serious Performance Consulting by Geary Rummler
This month, Paul Harmon reviews an important new book by Geary Rummler that summarizes his latest thinking on analyzing and improving business processes, presented in the context of a major consulting engagement.

Geary Rummler

Geary Rummler

Geary Rummler is the founder and chairman of the Performance Design Lab, a Tucson-based research and consulting firm specializing in the design of performance systems for organizations in the United States and abroad. His clients have included Motorola, Ford, General Motors, Hewlett-Packard, Citibank, and Sun Microsystems. He received his MBA and Ph.D. from the University of Michigan. Geary is co-author of Training: Handbook for Professionals (1988 with G. S. Odiorne) and Improving Performance: Managing the White Space on the Organization Chart (1990, 1995, with A. P. Brache). In 2004, he published Serious Performance Consulting According to Rummler. He has published a variety of books and articles that have appeared in numerous professional and management journals and handbooks.
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