Do you Need a Business Process Department? To meet the potential promised by BPM, Ricardo Fuzaro proposes that organizations establish a Business Process Department, Here he describes the services such a department would perform to benefit the entire organization. Read his Article for useful suggestions regarding how to establish a BPM team in your company.
Ricardo Fuzaro is a Brazilian senior business consultant specializing in business process improvement, strategic planning, and system development, and has worked at various large companies in several kinds of industry, such as PricewaterhouseCoopers, BankBoston, Bristol Myers Squibb, Altana Pharma, British Gas, MetLife, Porto Seguro Insurance, and others.
Also, he is a professor of Business Administration, Engineering, and IT classes at Paulista University, Engineering and IT classes.