Howard Smith

Howard SmithHoward Smith is CTO (Europe) for CSC and a Research Associate with the Leading Edge Forum (LEF). Howard has recently developed CSC's methodology for Services Innovation, based on Services Blueprinting and the Southbeach Notation.

A sought after speaker, advisor and problem solver, Howard’s expertise spans early stage technology search, software engineering, systems integration, business process, services innovation, ideation and futures scanning. He is the author of two books: Business Process Management: The Third Wave and IT Doesn’t Matter - Business Processes Do.

Contact Howard via LinkedIn at https://www.linkedin.com/profile/view?id=9859.


Software Robots for Process Automation: Fudge or a Strategic Solution?

At the outset of this Article, Howard Smith asks if it’s possible to automate new Business Processes without IT. Read what Howard has to say about the potential for this technology and decide for yourself.

Thinking Processes, Capabilities and Services What’s in a Word?

Howard Smith opens his Article with the statements, “Everything is process. Everything else is just the name of a specific process design.” Read Howard’s insightful Article in which he presents a convincing argument to support those statements.

The Elements of Southbeach Notation 0.9

The Elements of Southbeach Notation 0.9 Green is ‘useful’, red is ‘harmful’. A dashed line is ‘insufficient’, a dotted line is ‘potentially’. These and many other visual idioms are defined by Southbeach Notation, a unique and visual approach to innovation, improvement, problem solving and other analytical tasks. This month, the authors of Southbeach, Howard Smith […]

Red, Green and Blue – Situational Improvement Using Southbeach

Red, Green and Blue – Situational Improvement Using Southbeach In this Article, Howard Smith explains how Southbeach Diagrams can provide a visual technique for problem solving and for change management that everyone involved can understand and act on without losing important details. Read his detailed road map for getting all stakeholders on the same page […]

Southbeach, P-TRIZ, Now has Software Support

Southbeach, P-TRIZ, Now has Software Support In the May, 2008 Howard Smith and his colleagues presented a comprehensive specification for a new visual diagramming and modelling notation: Southbeach Notation. Response to the announcement suggests that it appeals to both consultants and analysts. This Article announces the availability of the software, Southbeach Modeller 0.8, which can […]

Southbeach Notation: Improve Everything Always

Southbeach Notation: Improve Everything Always In this Article well-respected thought leader, Howard Smith, with coauthors, Mark Burnett and Chrysogon Young, announce Southbeach 0.8, a new visual diagramming and modeling style. It fosters integrative thinking—situations where the problem needs to be viewed from multiple perspectives and there is a need to resolve contradictions among opposing ideas […]

Look Back to Look Forward

Look Back to Look Forward Where is BPM headed in 2008? Howard Smith offers his predictions on the subject. In this Article, he provides a compelling analysis and synopsis of the past two decades of BPM and takes us forward to the future where super users will control their own computing destinies.

Process Innovation: # 10 P-TRIZ There Are Solutions in Polarities

Process Innovation: # 10 P-TRIZ There Are Solutions in Polarities This month Howard Smith examines Barry Johnson’s theory involving polarities, i.e. that there are some insolvable problems. Howard disagrees. Read his challenge to that theory and his solutions to Johnson’s unsolvable problems.

Process Innovation: # 10 P-TRIZ There Are Solutions in Polarities

Process Innovation: # 10 P-TRIZ There Are Solutions in Polarities This month Howard Smith examines Barry Johnson’s theory involving polarities, i.e. that there are some insolvable problems. Howard disagrees. Read his challenge to that theory and his solutions to Johnson’s unsolvable problems.

Process Innovation: Oliver’s Garage

Process Innovation: Oliver’s Garage This month, Howard Smith resumes his Column on P-TRIZ with an engaging, true story involving an eleven year old boy, three garages, and an innovation process. The story illustrates how, using P-Triz, any business process can be improved, yielding an ideal design.