This Article is the first of two-part series and is based on American Productivity and Quality Center’s (APQC) recent research on transformational change. Holly Lyke-Ho-Gland presents the results of the research that suggest organizations can leverage three best practices that balance standardization and flexibility to drive adoption of the organization’s transformation. The first Article explores the first of the three best practices.
Holly Lyke-Ho-Gland
Holly Lyke-Ho-Gland is a research specialist at APQC, with over ten years of business research and consulting experience. Her focus has predominantly been on best practices in business processes, corporate strategy, and R&D. She can be reached via email at hlykehogland@apqc.org and on Twitter at @hlykehogland.
