Gail Evans

Gail EvansGail Evans has nearly 25 years’ experience in compliance and internal controls, having served as an international corporate tax consultant and managed regional internal audit departments, amongst other roles. In the past few years, she has been pursuing her interest in business process management, looking for ways for her colleagues to work more efficiently while still managing risk effectively. As a senior business leader at MasterCard, she manages process design for International Markets Strategy & Operations.

Gail holds a B.A. in English Literature and certificate in Accounting from the University of Virginia. She also holds a certification in Business Process Management from Vlerick Business School in Belgium.

Managing Risks with an End-to-End Process View

In this Article, Gail Evans examines the link between strategy, process and risk management and explains how one governance, risk and compliance framework in particular, developed by the nonprofit group OCEG, can be leveraged to ensure that critical business processes effectively support an organization’s strategy.