Archives for July 2017

August 2017

Dear BPTrends Member: As is our August tradition at BPTrends, we suspend our normal publication schedule and publish the “Best of BPTrends” list. We have selected publications from the past 12 months.that have generated the most interest among our readers. We hope you’ll find an Article or Column that you haven’t read and some you’ll […]

Robotic Process Automation (RPA)

Robotic Process Automation, or RPA, is a technology that lets users capture routine sequences of steps and then automate them.  Used where appropriate, this bit of technology can capture and automate routine transfers of information from one application to another. In effect its “duct tape” than can be used to link to software applications together […]

Business Process Management in the Digital Age

In this Article, the authors present their BPM capability framework in the digital age. The framework includes 30 capabilities structured along core elements of BPM i.e., strategic alignment, governance, methods, IT, people, and culture.

July 2017

Dear BPTrends Member: This month, Paul Harmon gives us a glimpse of what BPM practitioners can look forward to in the coming years, and Alan Ramias recounts his first assignment as an “internal improvement consultant in the 1980”s. As always, we hope you find all of the content of interest and useful to you in […]

Process Improvement: Sole Survivor: Finding that First Opportunity

Alan Ramias recounts his first experiences as an internal improvement consultant at Motorola in the early 1980’s—a time when the notions of BPM and improving business processes were unknown. From that experience and those in the intervening years, Alan has gleaned several lessons which he shares in this Column.

Harmon on BPM: Toward an Agile BPM Methodology

Paul predicts that every company is going to be engaged in constant redesign and transformation within the next few years. He suggests that business change practitioners need an agile methodology to accommodate the ongoing need for change. Let us know your thoughts on Paul’s predictions.

Class Notes: Power of Text-mining in BPM

Jan vom Brocke and his colleagues, Oliver Mueller, and Stefan Debortoli, at the University of Lichtenstein, provide a detailed account of their investigation of
text-mining’s potential to foster BPM capabilities. Read their Column for Their conclusions.

Practical Process: Lost-baggage processes

Roger Tregear asks, “Is your organization investing in lost-baggage processes?” His observation is that organizations often invest a lot of time and money in improving the wrong processes. Instead of fixing the resulting lost-baggage processes, Roger urges us to fix the processes that cause the baggage to be lost in the first place.

What percent of your organization’s business processes are well-documented, modeled, and routinely measured…

Technology Business Management’s Role in BPM

Achieving a high level of financial transparency in IT spending is no longer simply a matter of basic accounting. It requires a more defined process. In this Article, Alex Paul Manders of Information Services Group (ISG) discusses Technology Business Management (TBM), which is a strategic framework to drive innovation with cost transparency at its foundation.

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