Archives for June 2013

Process in Education

Process in Education APQC has launched a major initiative to improve the management processes in public education. Here is an overview of a process-focused effort that could help both taxpayers and kids in US schools.

Case Studies in How Organizations Become More Mature

Case Studies in How Organizations Become More Mature We frequently receive inquiries regarding examples of what organizations are doing at the various CMMI Levels of Process Maturity. We reviewed some actual case studies to see if we can be a bit more definitive regarding how organizations actually move from Level I to Level V.

Rise of the API’S (Application Programming Interfaces)

Rise of the API’S (Application Programming Interfaces) Danesh Zaki Danesh Zaki, a Senior Architect in Enterprise Architecture at Wipro Technologies, observes that organizations have been looking to become more transparent and share data and services on the web. By using APIs, they have been able to provide data/services that can be used in other web […]

Performance Improvement: Location, Location, Location—Does it matter where Your Performance Improvement Department Reports?

Performance Improvement: Location, Location, Location—Does it matter where Your Performance Improvement Department Reports? Alan Ramias and Cheri Wilkins draw on their long experience in working in process improvement to answer this question. Their conclusion—it’s not so much a matter of where the Performance Improvement Group is located as it is how the group is structured. […]

Down Under: Business Process Maturity and Technology (IT)

Down Under: Business Process Maturity and Technology (IT) In his Column this month, John Jeston describes an all too familiar scenario. An organization purchases an expensive ERP system, the IT department develops and implements a application. Three years later, an external review discovers it’s not working. What went wrong? John’s analysis suggests that the maturity […]

Human Processes: How Processes can secure the Other End

Human Processes: How Processes can secure the Other End Collaborative work that spans multiple organizations requires granting access to business-critical resources. To do so, the organization needs to know what resources need to be accessed by whom and why and what will be done with those resources. In his Column this month, Keith Harrison-Broninski proposes […]

Performance Architecture: Practice makes Process

Performance Architecture: Practice makes Process Using the experience of an accomplished pianist who suffered an injury to her hand, Roger Addison and Carol Haig demonstrate how the principles of Performance Architecture helped to solve her problem. The pianist, who also happens to be a Performance Architect, applied her knowledge of performance improvement to analyze her […]

Business Process Architecture: Connecting Business Strategy to Business Requirements

This month we feature a webinar by our partner, Roger Burlton, titled, Business Process Architecture: Connecting Business Strategy to Business Requirements. In this webinar, Roger defines a business architecture, discusses why it is important and describes how business processes link all of the components of an architecture from strategy down through the implementation of solutions.

Strategy and Business Process Management by Carl F. Lehmann

Strategy and Business Process Management by Carl F. Lehmann Relating process to strategy is continually cited in the BPTrends BPM Market surveys as a major concern among respondents.This month we look at a book that discusses the relationship between an organization’s strategy and business process management.

Why You Might Not Need a BPM Solution

Why You Might Not Need a BPM Solution Andrey Svalov As a result of his experience in implementing BPM solutions, Andrey Svalov concludes that such projects frequently go awry because the BPMS implementation and the Change Management implementation are run in parallel rather that as an integrated solution. The individual implementations are therefore susceptible to […]

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