Archives for November 2012

The Theory of Constraints

The Theory of Constraints In the Nineties, Eliyahu Goldratt got quite a bit of attention by arguing that a good way to think of process of change is by means of an approach that he termed the” theory of constraints.” The approach is still popular, so we’ve provided a high level overview and a quick […]

BPMS at IBM

BPMS at IBM I just attended a briefing by IBM on their current BPMS offering. Given the dominance and influence of IBM, it’s worth reviewing just where IBM is with BPMS and where they think the market is going.

Practical Process: Measuring Processes

Practical Process: Measuring Processes Frequently, in these pages, our authors have confronted the fact that too many BPM initiatives do not deliver on promises made, and even if the promises are delivered, there is often no solid evidence that they have. Now, Roger Tregear confronts the issue and proposes a solution. He argues that the […]

A Comparison of Requirement Analysis Methods

A Comparison of Requirement Analysis Methods Mark Nelson

Class Notes: BPM Research and Education—Modelling Processes and the Question of Impact

Class Notes: BPM Research and Education—Modelling Processes and the Question of Impact In this Column, Jan Recker has teamed up with a colleague, Eike Bernhard, a doctoral student at Queensland University of Technology, who is studying the impact of process modelling on organizational practices. In this Column, they hope to shed light on an age-old […]

BPM and Lean, Part 2—More Planning and Change Management

BPM and Lean, Part 2—More Planning and Change Management In the second Article in a series of three on BPM and Lean, Christine Dicken and Cheryl Walker continue their saga of Pete Jr. and his struggles to eliminate the many problems in his pizza business. In Part 1, with the help of a team of […]

A Practitioner’s Perspective: What’s so special about Your Process?

A Practitioner’s Perspective: What’s so special about Your Process? In his third Column in a series on corporate culture, Alec Sharp looks at a framework for assessing the “Strategic Discipline” or “Differentiator” of an enterprise. Alec asks, is it “good” to be consistent and efficient, or is it “good” to be innovative with your products […]

Human Processes: On the Internet, nobody knows you’re a dog.

Human Processes: On the Internet, nobody knows you’re a dog. Using Peter Steiner’s famous cartoon as a context for his argument, Keith Harrison-Broninski turns his attention to Identity Management (IM), which remains – for many organizations – as bewildering as ever. In this Column, Keith discusses one limitation of all current approaches to IM. He […]

Process Solutions: Goin’ Mobile

Process Solutions: Goin’ Mobile In an environment where business people are increasingly mobile and are relying on smartphones and tablets as their computing engines, it is up to the decision makers to ensure that the tools used in the field are not just warmed over versions of the desktop tools used back at the office. […]

Lean IT: Enabling and Sustaining Your Lean Transformation

Lean IT: Enabling and Sustaining Your Lean Transformation Paul Harmon offers praise for this recently published book by two renowned practitioners of Lean IT.

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