Archives for July 2012

APQC’s Ongoing Study of Process

APQC’s Ongoing Study of Process In this Advisor, we consider APQC’s recent BPM Best Practices Study. We look at some of the findings and some of the case studies included in the Report.

The Business Process Design/IT Interface

The Business Process Design/IT Interface Some process work involves changes that do not involve Information Technology. Most, however, involve process changes that are subsequently captured in, supported by, and/or implemented in, software systems. This Spotlight focuses on some of the Articles and Columns that BPTrends has published regarding the handoff between process analysis and design […]

Business Process Training and Certification – How Do I Choose?

Business Process Training and Certification – How Do I Choose? This Advisor provides BPTrends’ perspective on the state of Business Process Training and Certification programs and attempts to provide some guidance to assist organizations and individuals in the selection of training and certification that meets their specific requirements.

Practical Processes: There’s a Why in BPM

Practical Processes: There’s a Why in BPM How can process evangelists communicate their point of view to senior managers with decision making responsibility who are unconvinced of the value of BPM. In other words, how can we convincingly present the benefits of a process-based management system? What pain points should we address and what objections […]

Performance Programs: Are Your Perfomance Programs Prescribing Success?

Performance Programs: Are Your Perfomance Programs Prescribing Success? Ed Gibson, co-founder of MetaPower, identifies a prevalent problem in business process improvement projects – how do we work on improving individual processes so that they work together to improve the overall performance of the enterprise. We have operated on the principle that improving the parts will […]

Business Rule Solutions: How Business Processes, Strategy, and Business Policies Relate

Business Rule Solutions: How Business Processes, Strategy, and Business Policies Relate Ron Ross states that while business process models provide management blueprints for coordinating repetitive work, they, by themselves, are not sufficient for creating an optimal business solution to a business challenge. In his Column this month, Ron focuses on some of the blind spots […]

Processes in Practice: If You Are Not Modeling Data, How Do You Know Your Processes Work?

Processes in Practice: If You Are Not Modeling Data, How Do You Know Your Processes Work? The rise of the services industry and the impact of IT on all businesses have resulted in a process environment where most processes focus on how people and systems manipulate data, rather than on physical tasks in a manufacturing […]

BPM in the Cloud

BPM in the Cloud In this Article, Peter Whibley discusses the business benefits of choosing a Cloud enabled BPM platform and where BPM fits into the overall Cloud architecture. Further, Peter predicts that the deployment of BPM in the Cloud as the first step in a journey that will eventually transform where and how business […]

Performance Architecture: A Walk on The Human Performance Side—Part IV

Performance Architecture: A Walk on The Human Performance Side—Part IV In their three previous Columns in this series, the authors explored the work of Performance Architects as relates to The Worker/Individual/Team, Work/Process, and Workplace/Organization. Roger Addison and Carol Haig have added a fourth level–World/Society, in which they explore what employers are doing to assess the […]

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