Archives for May 2012

BPM in Europe

BPM in Europe In this Advisor, we consider some of the business process developments that are taking place in Europe.

BPM for Government

BPM for Government This month we focus our Spotlight on some of the Articles we have published on process change at government agencies. These Articles range from straight forward improvement projects to the use of frameworks and the development of architectures for major government agencies.

Defining a Value Chain for a Bank

Defining a Value Chain for a Bank Organizations often have trouble determining exactly what constitutes a value chain. Here is a theoretical overview of how one might approach defining a value chain and some practical considerations drawn from recent work with several banks.

Don’t Just Manage—Execute!

Don’t Just Manage—Execute!

A Practitioner’s Perspective – Disabled by Enablers: Punished by Rewards

A Practitioner’s Perspective – Disabled by Enablers: Punished by Rewards This month, Alec Sharp continues his focus on what he referred to in his previous Column as that “squishy stuff” – organizational culture. The point of this series is to illustrate that there are techniques and frameworks that enable practitioners to take a more rigorous […]

Is Your Organizational Culture Fit for Business Process Managment?

Is Your Organizational Culture Fit for Business Process Managment? Theresa Schmiedel and Jan vom Brocke of the University of Leichtenstein’s and Jan Recker of Queensland University of Technology introduce the BPM-Culture-Model, which they developed to structure the different notions of culture in a BPM context. Based on their model, they examine the cultural compatibility of […]

Reaching New Heights in Business Performance Metrics: Getting the Right Answers for the Most Important Questions

Reaching New Heights in Business Performance Metrics: Getting the Right Answers for the Most Important Questions Martin Klubeck In this Article, Martin Klubeck and Russ Cheesman present a tool, called the Answer Key, which offers a comprehensive starting point for developing meaningful metrics. The authors provide a detailed description of how to apply the Key […]

MDA Journal: Radical Simplification – In-Memory Databases Challenge Assumptions in Enterprise IT

MDA Journal: Radical Simplification – In-Memory Databases Challenge Assumptions in Enterprise IT In light of the new in-memory database technology, David Frankel considers its potential impact on current practices in data-warehousing, business processes, the design of operational applications and multi-tiered systems. IT professionals will want to read David’s astute observations and words of wisdom when […]

Down Under: How to Motivate Employees

Down Under: How to Motivate Employees In his two previous Columns, John Jeston focused on the need for organizations to strike a reasonable balance between adopting a customer focus and an employee focus. In this month’s Column, John combines aspects of Frederick Herzberg’s Motivational Theory and Victor Vroom’s Expectancy Theory to create a model for […]

Practical Process: Are You Being Served?

Practical Process: Are You Being Served? Recently, Roger Tregear has been engaged in several discussions involving the term “service,” all of which add up to a wide range of views on what a service might be and what we should do about it. Does a service architecture replace a process architecture or is it the […]

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