Archives for July 2011

The BPTrends Hype Matrix

The BPTrends Hype Matrix At any point in time, there are a number of new and exciting ideas being discussed. Some of these ideas are not very well thought out and are frequently ideas promoted by those who are attempting to create a key differentiator or a new brand. In this Advisor we provide a […]

Bar Codes, URLs and Job Aids

Bar Codes, URLs and Job Aids New technology makes it possible to place bar codes on objects that, when scanned, will call a URL. For example, a bar code on a medical device can be scanned into an iPad providing access to a site that presents an operating manual for the device.

Capabilities and Processes

Capabilities and Processes Business Capabilities is a hot topic these days. In this Advisor, we examine the concept, explore the various meanings of the term, and discuss its uses and abuses.

How to Reduce Waste with Process Mining

How to Reduce Waste with Process Mining “Hidden process steps” go undetected in a manual analysis of a business process improvement project and ultimately contribute to costly inefficiencies during the effort. Anne Rozinat proposes Process Mining as an effective and efficient means to discover the hidden waste in a business process. Read this well-illustrated and […]

Business Rules Solutions: Introducing Question Charts for Analyzing Operational Business Decisions

Business Rules Solutions: Introducing Question Charts for Analyzing Operational Business Decisions In his Column this month, Ron Ross introduces Q-ChartsTM, a simple diagramming technique for capturing the inherent structure of decisions and their dependencies. This innovative new tool assists in communicating with business people, capturing business rules, developing business-friendly decision tables, and creating smarter processes.

Class Notes: BPM Research and Education—Green, Greener BPM?

Class Notes: BPM Research and Education—Green, Greener BPM? The eco-aware movement has put “sustainability” on the list of the top ten business buzz words. In his Column this month, Jan Recker explores some ideas on how BPM can contribute to the “sustainability fashion parade” and introduces some of the works scholars have produced recently in […]

ThyssenKrupp Steel USA Case Study

ThyssenKrupp Steel USA Case Study Richard Davis ThyssenKrupp Steel USA (TKS) is a global steel producer that built a new steel mill in Mobile County, Alabama in 2009. At the outset, TKS made the decision to create a process-centric organization. Their goal was to align every part of the enterprise in a way that put […]

Human Processes: Effective Conversations

Human Processes: Effective Conversations Resource allocation problems are common across all organizational functions. Keith Harrison-Broninski proposes a Human Interaction Management solution to this dilemma. The secret, he says, is to recognize the common pattern underlying the resource allocations at every level within the organization. Read Keith’s Column to learn the details of the secret.

Processes in Practice: Putting the “E” back into Enterprise Architecture

Processes in Practice: Putting the “E” back into Enterprise Architecture Rob Davis argues that companies need to develop an approach to enterprise modelling and design that accommodates their business infrastructure, considering all the important aspects that are crucial to ensure the business operates efficiently and effectively. He believes that Enterprise Architecture must be developed in […]

Performance Architecture: A Walk on the Human Side, Part 1

Performance Architecture: A Walk on the Human Side, Part 1 Using their “license to snoop,” Performance Architects uncover the nuances of how work gets done in an organization. With this Column, Roger Addison and Carol Haig begin a three part series to explore models and tools to help process experts with the human performance side […]

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