Archives for February 2011

Ratios for Your BPM Center of Excellence

Ratios for Your BPM Center of Excellence To assure that your BPM Center of Excellence is really focused on the big picture, you should probably insist that they monitor some key business ratios. It’s a language business executives understand and a good way to illustrate how BPM priorities can support the business.

Materials Reuse Processes

Materials Reuse Processes Companies are trying to become more environmentally conscious – and, for many, that includes recycling chemicals and materials. It seems likely that designing multi-company processes to recycle materials will become a major process challenge in the years ahead.

Business Performance Modeling for ERP Projects, Part 2

Business Performance Modeling for ERP Projects, Part 2 In Part 2 of this two-part series, Joseph DeFee provides additional detail on how business process modeling and simulation is used to support enterprise resource planning (ERP) in commercial off the shelf (COTS) projects. The author argues that the use of simulation models is key to gaining […]

Process Improvement: The Process-Centered Organization—Do You Know Where You’re Going?

Process Improvement: The Process-Centered Organization—Do You Know Where You’re Going? In the first of a four-part series on the (PCO) Process-Centered Organization, Alan Ramias and Cherie Wilkins define the characteristics they believe must be in place for an organization to be “process-centered.” These characteristics are derived from their experiences working with organizations to help them […]

A Practitioner’s Perspective: Models not Modules—Keeping Your Process Models “Human-readable”

A Practitioner’s Perspective: Models not Modules—Keeping Your Process Models “Human-readable” In his Column this month, Alec Sharp asks how we can ensure that our models communicate with the people involved in process change before we transition to models that support process automation. To answer the question, he first identifies the three most common modeling practices […]

Business Process Discovery

Business Process Discovery Sandeep Jadhav Though Business Process Discovery is not a new concept, its importance and use has increased recently. It has undergone significant change from the 90’s when process discovery was in its initial phases. In this Article, Sandeep Jadhav discusses the challenges and benefits of the two techniques used in process discovery—manual, […]

How Do Processes Create Value

How Do Processes Create Value In this Article, Paul Harmon expands on his January 25 Advisor regarding how processes create value. He considers the historical origins of the idea of process value, from Michael Porter’s value chain in 1985 through the present. He explores the shift from a manufacturing based market to a services based […]

Business Rules Solutions: Why Rulebook Management?

Business Rules Solutions: Why Rulebook Management? Perhaps you’ve asked the same question that Ron Ross poses in his Column this month. Ron contends that, contrary to what you may think, the problem that rulebook management addresses is a relatively simple one, as is the solution. A major step in understanding rulebook management is to grasp […]

Down Under: Highly Effective Process Winners

Down Under: Highly Effective Process Winners John Jeston and Johan Nelis continue to wonder why a large percentage of managers and organizations never document processes, use process metrics, or manage processes. Having addressed this question in previous Columns, they turn this month to principles espoused by Stephen Covey in his book, The 8th Habit, from […]

Multi-Chem Relies on BPM Solution to Improve Operational Processes

Multi-Chem Relies on BPM Solution to Improve Operational Processes Fernando Coronado Multi-Chem® is a global production specialty chemicals company offering oilfield products, gas well treatments, and pipeline solutions designed to enhance oilfield production throughout the world. As the company grew, they recognized the need to pinpoint the status of approvals required for key documents. Read […]

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