Archives for January 2011

How Do Processes Create Value?

How Do Processes Create Value? In 1985, Michael Porter proposed the idea of the Value Chain as a means of explaining how one might measure what companies did. We’ve come a long way since then, but there are still a lot of challenges in defining the way processes create value. Here’s a quick review.

Complex, Dynamic Processes

Complex, Dynamic Processes One of the major concerns among practitioners, researchers and vendors, in 2011, is going to be how organizations deal with complex, dynamic processes – processes that are often referred to as case management processes. Here is a quick review of some of the material we have already published on this important topic.

BPM in 2011

& Celia WolfBPM in 2011 Here are our predictions regarding what will happen in BPM in 2011, along with our recommendations regarding some interesting and important events.

Red, Green and Blue – Situational Improvement Using Southbeach

Red, Green and Blue – Situational Improvement Using Southbeach In this Article, Howard Smith explains how Southbeach Diagrams can provide a visual technique for problem solving and for change management that everyone involved can understand and act on without losing important details. Read his detailed road map for getting all stakeholders on the same page […]

Human Resources: The Waste of Unused Human Talent

Human Resources: The Waste of Unused Human Talent Lean practitioners have identified the “8th form of waste” as the waste of unused human talent. In his Column this month, Keith Harrison-Broninski describes how HIM (Human Interaction Management) allows organizations to deal with unused human talent, and it is not by using approaches focused on tasks, […]

Performance Architecture: How Work Gets Done—the Culture Audit

Performance Architecture: How Work Gets Done—the Culture Audit What is a culture audit and what can you learn from it? Just as an organization’s financial records can be audited, so too can its culture. In their Column this month, Roger Addison and Carol Haig define the culture audit and provide the tools to investigate and […]

Extreme Competition: The Meaning of 21st Century Business–Unleashing the Power within Using Social Networks

Extreme Competition: The Meaning of 21st Century Business–Unleashing the Power within Using Social Networks If, as Peter Fingar contends, social networking is working its way into the definition of a successful enterprise, what can you do to ensure that your organization survives in this world of “business as unusual?” Peter exhorts us to get beyond […]

BPM in Europe: BPM, Tomorrow’s Discussion, and the Whuffie Factor

BPM in Europe: BPM, Tomorrow’s Discussion, and the Whuffie Factor In his final Column for BPTrends, Frits Bussemaker reflects on the past seven years of BPM in Europe. To achieve a sustainable future, Frits advocates limiting, rather than expanding, the scope of BPM which he thinks is blurring the definition of BPM. You will want […]

Business Performance Modeling for ERP Projects

Business Performance Modeling for ERP Projects In this Article, Joseph DeFee provides detailed information and examples of how business process modeling and simulation is used to support enterprise resource planning (ERP) with commercial off the shelf (COTS) projects. He posits that understanding how the COTS/ERP business applications and rules will perform and how well they […]

Processes in Practice: The Rise and (Deliberate) Fall of the BPM Competency Center

Processes in Practice: The Rise and (Deliberate) Fall of the BPM Competency Center Rob Davis argues that, while the BPM Competency Center (Center of Excellence) is essential to successfully implementing BPM, it should not remain in existence forever. In fact, it should be designed to rise and then fall once its true objective has been […]

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