Archives for January 2010

BPM and Humility

BPM and Humility In recent discussions with a group of business managers, we found ourselves confronted with some serious questions about why BPM hasn’t been a more effective solution to the problems their businesses are facing. In this Advisor, we will attempt to identify the types of problems we believe BPM can solve and those […]

The Year Ahead

The Year Ahead We’ve been writing about developments in business and computing for almost three decades and we’ve been focused on developments in the BPM world since 2003. In this Advisor we will look forward to some of the developments we think are likely to occur in 2010.

Process Centricity and the Business Analyst’s New Role

Process Centricity and the Business Analyst’s New Role Pradeep Henry Pradeep Henry believes that the Business Analyst’s role and skill set should be extended beyond traditional boundaries. In this Article, he not only defines the specifics of the new role, but he provides evidence of the success of this approach. Business Analyst readers, do you […]

Process Improvement: The Role of the Performance Architect

Process Improvement: The Role of the Performance Architect In two previous Columns on process ownership in July and October 2009, Alan Ramias and Cherie Wilkins discussed various approaches to process ownership and what process owners actually do. In this, the final installment in the series, they focus on the critical role of the performance architect. […]

BPM in India: Thou Shalt Comply-the BPM Angle

BPM in India: Thou Shalt Comply-the BPM Angle This month, Jyoti Bhat and Jude Fernandez turn their attention to compliance regulation in India. They observe that, as Indian companies assume global status, there will be an increased need to bring in mature process based compliance practices, tools and technologies to enable organizations to achieve and/or […]

Process Innovation and Corporate Agility: Balancing Efficiency and Adaptability in a Knowledge-Centric World

Process Innovation and Corporate Agility: Balancing Efficiency and Adaptability in a Knowledge-Centric World In this Article, Derek Miers presents a comprehensive exploration of issues associated with finding the right balance between standardization and evolution. Read this thoroughly researched analysis for Derek’s conclusions on how best to find the right balance.

Quality Management Doesn’t Cut it Anymore

Quality Management Doesn’t Cut it Anymore As the Quality Manager, how do you change your operation from a liability or simply a cost center to an asset or a value add? Ian Gotts has some practical advice on how to move from being the owner of the Quality Manual to being the facilitator of process […]

Down Under: Execution is Everything?

Down Under: Execution is Everything? Despite the challenges to long term business strategies by a rapidly changing world, organizations still need direction and vision. John Jeston and Johan Nelis pose three critical questions and suggest that the answers to these questions will provide direction for closing the gap between a business strategy and its execution. […]

Human Processes: Playing in the Orchestra on the Titanic

Human Processes: Playing in the Orchestra on the Titanic How will the business process industry fare in the aftermath of the current economic recession? Keith Harrison-Broninski challenges the notion that resuming the same old BPM solutions will continue to provide the answers.. Read Keith’s suggestions for how to avoid pouring old wine into new bottles […]

It’s Time: Ditch Your Rules

It’s Time: Ditch Your Rules Now that they have your attention, Larry Goldberg and Barbara von Halle want to explain what they mean. They contend that business rules without context and structure are fairly meaningless. How to provide context and structure to your organization’s business rules is their focus, and they argue convincingly that the […]

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