Archives for April 2009

Deming, IT, and BPM

Deming, IT, and BPM Although those working in different traditions often imagine that they have invented something unique, it’s not unusual to find different folks using the same approach under a different name. Here, we look at the histories of three such approaches – IDEF0, the Deming Workbench, and Burlton’s Scoping Diagrams.

SOA Governance

SOA Governance Service Oriented Architecture (SOA) is a hot topic, at the moment. It provides a better way of structuring an organization’s infrastructure to support process automation. SOA Governance, the process by which an organization manages SOA, is an important aspect of SOA. BPTrends has published several articles on this subject and we consider some […]

Three Companies, Three Projects

Three Companies, Three Projects Organizations differ greatly in terms of their process maturity and based on this maturity they approach their BPM initiatives differently. Here is a quick summary of three organizations and three different process projects that illustrate some of the differences.

Practical Process: Fraud Investigation – A Process View

Practical Process: Fraud Investigation – A Process View In his previous Column, Roger Tregear suggested that there is a finite set of compelling reasons for adopting process-based management—a theory that he intends to support by presenting a series of case studies that illustrate those reasons. This month, he recounts the story of Centrelink, an Australian […]

Performance Improvement: The Two Performers – People and Technology

Performance Improvement: The Two Performers – People and Technology Alan Ramias and Cherie Wilkins believe that to be in the business of improving processes requires that we must also be in the business of engineering performer systems to deliver results. In order to effectively diagnose an organization’s processs performance design and implement change, and manage […]

The Cloud Enterprise

The Cloud Enterprise Adrian Grigoriu discusses how Business Process Utility, the Virtual Enterprise, Cloud Computing, Enterprise Architecture, and SOA can all be deployed and integrated in a organization. How would the concepts fit together and what would the outcome look like? In this illuminating Article, he attempts to provide some answers. If you share the […]

Down Under: A Quick-fix to Beat the Global Financial Crisis Through BPM

Down Under: A Quick-fix to Beat the Global Financial Crisis Through BPM John Jeston and Johan Nelis argue that the global financial crisis presents a unique opportunity for organizations to justify a fundamental analysis and improvement of their business processes and management – an opportunity, if taken, that will provide immediate, as well as future, […]

Surviving and Growing During an Economic Downturn

Surviving and Growing During an Economic Downturn David Pedersen Considering business processes and operating decisions as the core of every organization, David Pedersen and Larry Goldberg argue that we need a technology independent modeling language that everyone – i.e., business and IT – can easily understand. They propose BPMN as the solution for modeling processes […]

How To 99% Test Your Business Processes

How To 99% Test Your Business Processes Ram Grandhi Ram Grandhi contends that the credibility of a business process lies not only in the way it has been implemented but also the way in which it is continually tested for any unforeseen issues. Using a typical expense reimbursement process as a model, he provides step […]

Value Chains, Value Streams, Value Nets, and Value Delivery Chains

Value Chains, Value Streams, Value Nets, and Value Delivery Chains George Brown Recognizing that there has been a considerable amount of discussion about value chains and related concepts by those involved in business process change, George Brown thinks it’s time for clarification of the terminology resulting from those discussions. In this Article, he discusses the […]

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