Archives for March 2009

Empowering Employees for Tough Times

Empowering Employees for Tough Times Many companies are responding to the economic downturn by laying-off employees. As they do so, they risk a negative impact on their customer service capabilities, creating unhappy customers and potential loss of business. At the same time, they are asking remaining employees to take on more responsibility. It’s a good […]

LEAN

LEAN In this Spotlight we take a look at some of the Articles that BPTrends has published that describe the Lean approach to redesigning and improving processes.

The OMG/BPTrends BPM Case Study Competition Winners

The OMG/BPTrends BPM Case Study Competition Winners This month, at its Washington DC technical meeting, the OMG is presenting awards to winners of the OMG/BPTrends BPM Case Study Competition. The winners were selected based on how well they demonstrated an understanding of how business process techniques could be used to improve their organizational performance. In […]

ABPMP-Boston-February-09

ABPMP-Boston-February-09

Beyond Survival: Thriving on Innovation in a Down Economy

Beyond Survival: Thriving on Innovation in a Down Economy Laura Mooney, Vice President of Corporate Communications at Metastorm, warns against the impulse to cut, cut, cut in response to the unfavorable economic environment. Instead, she exhorts companies to focus on innovation to create opportunities for new revenue and to leap ahead of competitors who are […]

The Process-based View of a Company, Part 3

The Process-based View of a Company, Part 3 In the final installment of the series, Grzegorz Gruchman continues his discussion of why industry leaders are able to maintain a competitive advantage. In this Article, he focuses the discussion on examining the causal reasons behind successful strategy execution.

Leading Indicators vs. Lagging Indicators

Leading Indicators vs. Lagging Indicators Ian Gotts begins his Article by asking a leading question—are your managers operating as company doctors or coroners? In other words, are their Key Performance Indicators leading indicators or lagging indicators? Read this engaging Article to determine whether your company’s measurement standards lead or lag.

Business Rule Solution: A Personal Insurance Saga

Business Rule Solution: A Personal Insurance Saga A recent auto insurance invoice showing a startling increase from the previous year caused Ron Ross immediate panic and subsequent reflection on the series of events that led to the increase. A breakdown had occurred somewhere in the system. Read Ron’s analysis and ask yourself if your company’s […]

BPM: A Global View—The Hype about Simulation and Optimization

BPM: A Global View—The Hype about Simulation and Optimization Some business analysts suggest that simulation and optimization are a major benefit of BPM and can be easily carried out by business operatives. Rashid Khan believes this is wishful thinking but devoid of reality. He argues that successful simulation depends entirely on the quality of the […]

Extreme Competition: The Business Platform in the Sky

Extreme Competition: The Business Platform in the Sky Have you wondered about Cloud Computing and how or if your industry and organization will be affected by it? Peter Fingar believes that it will redefine BPM and that BPM will no longer operate merely within the confines of a single organization but will stretch across the […]

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