Archives for February 2009

Value Chains and Other Processes

Value Chains and Other Processes Value Chains have been around since the mid-eighties and the OMG is currently considering an RFP for a Value Chain standard. Meanwhile, companies like IBM have suggested that Value Chains are passé and that companies should focus on Value Networks instead. Most of the discussion is rather confused. Here’s our […]

Return on Investment

Return on Investment In this Spotlight, we take a look at some of the Articles BPTrends has published that help organizations determine the ROI and other advantages or disadvantages of undertaking a business process change project.

Business Models vs Business Processes

Business Models vs Business Processes Much is being written and discussed lately regarding how executives should be prepared to change their business models to take advantage of new opportunities. It’s important, when considering business models, to distinguish between changing an organization’s business model and changing its processes.

BPM Research and Education: Service Processes—The Customer at the Center?

BPM Research and Education: Service Processes—The Customer at the Center? Have you ever experienced a bureaucratic snafu? Michael zur Muehlen has, and in his Column this month he relates two frustrating encounters with public service administrations and offers some suggestions for ways to improve public service processes. Read his Column, written with wry humor, and […]

Creating a Process Focused Organization

Creating a Process Focused Organization Before a process focused organization can emerge, Dennis Rohan argues that the divide between company-wide technical functions and short range process improvement techniques, such as Lean and Six Sigma, must be resolved. In his usual straight forward style, he lays out a plan to tackle the many challenges involved in […]

Agility Calls for Maturity

Agility Calls for Maturity The promise of Service Oriented Architecture is agility, but what qualities must a company possess in order to successfully implement a SOA? Janne Korhonen’s response is clear. SOA cannot be bought or simply built. Success requires that organizations work systematically, and this calls for a holistic governance model. Read Janne’s compelling […]

The Process-based View of a Company, Part 2

The Process-based View of a Company, Part 2 In this Article, Grzegorz Gruchman continues his analysis of what comprises competitive advantage—why one company has it and another does not. In this Article, he concludes that the Process-based View (PBV) combines the best of both worlds–the Activity-based view (ABV) and the Resource-based View (RBV). The PBV […]

Practical Process: The Compelling Reasons for BPM

Practical Process: The Compelling Reasons for BPM In his debut Column, Roger Tregear explains his enthusiasm for BPM and presents the issues he plans to address in future Columns: what creates success, what causes failure, and most importantly, perhaps, how to sell BPM to management. Toward that goal, he hopes to compile an anthology of […]

Human Processes: The Business Process Spectrum

Human Processes: The Business Process Spectrum In January, we published an Article by Henk de Man detailing Cordys’ response to the Object Management Group’s RFI on “dynamic Business Activity modeling.” In that Article, de Man offered his analysis of a number of approaches which aim to support case management – among them, an approach advocated […]

An Approach to Case Based Management

An Approach to Case Based Management This Article by Henk de Man is a follow-on to his January Article on case based management. Like his previous Article, this Article explores the dynamic processes that deal with unique cases that he believes require different analysis techniques and a different notation than more conventional processes. In his […]

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