Archives for December 2007

Enterprise Architecture as a Meta Process

Enterprise Architecture as a Meta Process Heinz Lienhard presents a compelling argument for designing Business Processes not only for optimal business support, but also for easy process management. In his Article, he demystifies what would, at first blush, appear to be the daunting task of accommodating both goals.

SOA Maturity Model Scenarios

SOA Maturity Model Scenarios Srikanth Inaganti, in another of his insightful articles, simplifies the Maturity Model and demonstrates that a successful SOA Transformation Process, from Level One through Level Five, depends on wide-ranging IT processes. All who are interested in understanding Maturity Models will want to read this article.

Customer Value

Customer Value Imre Hegedus asserts that business relevance begins and ends with the customer and must be the basis for aligning and evaluating BPM deployment. Read how to apply practical process solutions to what may seem competing process goals within the organization by adhering to a customer focus.

BPM and SOA: Service Usage Types

BPM and SOA: Service Usage Types In his Column this month, Mike Rosen asks if newly implemented SOA and BPM technologies are really contributing to improved business responsiveness. Acquiring the technology is only the first step; using it effectively is the hard part. Read his Column for some clearly presented practical advice on how to […]

BPM in Europe: ABS Inside!

BPM in Europe: ABS Inside! In his Column this month, Frits Bussemaker resumes his use of analogies to offer his perspective on BPM trends in Europe. He reflects on the 2007 European BPM conferences and finds some outcomes bemusing. Find out why and read his latest analogy and how it applies to the current state […]

Down Under: Project Management Essential in Process Management Projects

Down Under: Project Management Essential in Process Management Projects John Jeston and Johan Nelis draw on their vast experience in BPM consulting and offer advice on ways to avoid the pitfalls that frequently occur in process improvement projects. Their advice? Read how using a Project Management Maturity Model can help create realistic expectations, avoid failure, […]

Service Oriented Enterprise Architecture

Service Oriented Enterprise Architecture Adrian Grigoriu acknowledges that SOA appears to be at the top of its “hype curve,” but he asks what it really means to the organization. In this article, he defines SOA not only in terms of what it is, but what it isn’t and contends that SOA + EA = SOEA—the […]

Performance Improvement: The IT-Business Gap—Another Root Cause

Performance Improvement: The IT-Business Gap—Another Root Cause Geary Rummler and Alan Ramias can recount numerous experiences in their work as consultants where IT projects have gone disastrously awry, costing organizations untold amounts of time and money. This month, the disaster examples they cite have one common thread—a lack of Management oversight of IT projects. Their […]

Excellus Blue Cross Blue Shield

Excellus Blue Cross Blue Shield Sue Meyers When several Blue Cross Blue Shield programs in upstate New York merged, each organization brought its own business processes and IT systems to the new entity. Because they were so different, yet had to be consolidated, the new entity, Excellus Blue Cross Blue Shield, decided to first complete […]

Business Genetics: Understanding 21st Century Corporations using xBML by Cedric Tyler and Stephen Baker

Business Genetics: Understanding 21st Century Corporations using xBML by Cedric Tyler and Stephen Baker Cedric Tyler has spent the past several years developing and teaching an approach to business process modeling which he refers to as the eXtended Business Modeling Language. Recently he and Steve Baker completed a book describing xBML. Here is Paul Harmon’s […]

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