Archives for February 2007

What is a Management Process?

What is a Management Process? Many analysts routinely define processes as core, support or management processes. Several business frameworks specify management processes. In this Advisor, we will discuss the nature of management processes and consider who should be responsible for them.

Systems Analyst, Business Analyst, BPx

Systems Analyst, Business Analyst, BPx The current interest in BPMS is likely to turn the business analyst into a business process expert. At least that’s what SAP has proposed. In this Advisor, we explore this idea and speculate on the future role of the business analyst.

Process Governance

Process Governance At every meeting we run into more questions about process governance. In some cases, the question comes from someone who is interested in how we train individual process managers, and in other cases the question focuses on how to set up and manage an enterprise governance program to support processes. Here’s an overview […]

Managing BPM: The IT-Chain Matrix

Managing BPM: The IT-Chain Matrix Joe Francis presents his second Column in a four-part series on IT Supply-Chain metrics. Read this month’s installment to learn a simple technique for identifying IT Supply-Chains selected for optimization using the SCOR Roadmap™.

BPM in Europe: Glass Silos

BPM in Europe: Glass Silos Frits Bussemaker characterizes some professional organizations as “Glass Silos” in which members preach to the converted. After a recent successful joint meeting between two professional communities, he encourages greater communication between “Glass Silos” which, he believes, will stimulate more innovation and, ultimately, greater overall effectiveness.

Process Innovation and Corporate Agility

Process Innovation and Corporate Agility In this Article, Derek Miers explores issues associated with finding the right balance between standardization and evolution in a firm’s business processes. Finding that balance will enable the company to achieve organizational longevity, with a special emphasis on service orientation and business process outsourcing.

BPM for Knowledge Workers: Inside Decision Intensive Pro

BPM for Knowledge Workers: Inside Decision Intensive Pro In this second Article of a four-part series, David Bromberg probes more deeply into the concept of knowledge and its relationship to enterprise decision making.

An Approach to Service Management in SOA Space

An Approach to Service Management in SOA Space In this comprehensive Article, Gopala Behara and Srikanth Inaganti discuss the management of SOA at different layers and the challenges faced by SOA Management.

Managing Performance

Managing Performance In their first Column for BPTrends, Geary Rummler and Alan Ramias discuss the issue of costly IT projects that fail and are ultimately abandoned by their companies. They believe these costly blunders are avoidable and will devote future Columns to suggest possible solutions.

Down Under: A BPM Engagement Model to Achieve Sustainable Results

Down Under: A BPM Engagement Model to Achieve Sustainable Results In their Column this month, John Jeston and Johan Nelis propose an engagement model for the business to ensure that BPM initiatives and results are enforced as part of “Management as Usual”. They include a case study to illustrate their argument.

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