Archives for March 2006

Process and Strategy

Process and Strategy In a Nov-Dec 1996 HBR article on strategy, Michael E. Porter described the idea of Activity-System Maps as a graphical approach to assuring an organization’s strategies and processes are truly aligned. It’s a technique worth thinking about.

Market Consolidation

Market Consolidation BEA’s acquisition of Fuego this month is only the latest in a series of business process acquisitions. A trend toward consolidation has definitely begun and there will probably be some other acquisitions before the year is out.

Process Is Only Half The Story

Process Is Only Half The Story Don Tosti Last month, Don Tosti’s White Paper described the basic elements that Human Performance Technologists manipulate to improve performance. This month, he discusses the importance of employee and managerial practices and suggests how the two should be changed simultaneously.

Value Chains Versus Supply Chains

Value Chains Versus Supply Chains Andrew Feller In this thought provoking article, Andrew Feller, Dan Shunk, and Tom Callarman consider the nature of value chains and supply chains and discuss how companies can synchronize the two to optimize business performance.

BPM Implementations: Does One Approach Fit All?

BPM Implementations: Does One Approach Fit All? John Jeston and Johan Nelis have just published a new book, Business Process Management: Practical Guidelines to Successful Implementations. In this article, drawn from their book, they argue that different BPMS projects require different approaches. Then they go on to describe a model that helps BPMS teams decide […]

Improving Performance: Peak Performance Requires a Balance

Improving Performance: Peak Performance Requires a Balance Guy Wallace continues his in-depth discussion of human performance technology. This month, he looks at the interaction between human factors and environmental factors in the design of performance improvement solutions.

Process Innovation: P-TRIZ 2 Basic Concepts

Process Innovation: P-TRIZ 2 Basic Concepts In this column, Howard Smith continues his introduction to Process TRIZ, a new approach to analyze process problems and generating creative improvements. This month he looks at some basic concepts.

IT|Redux: BPM 2.0

IT|Redux: BPM 2.0 This month, Ismael Ghalimi speculates that open source BPMS tools will usher in a new generation of BPM applications, which he terms BPM 2. He goes on to describe the differences between existing and open source BPMS products.

Managing BPM: Stamp of Approval

Managing BPM: Stamp of Approval Lots of process change teams have worked hard to improve a process and rolled it out to a grateful audience, only to find that their new process is noncompliant. This month, Joe Francis considers how you validate processes to win that stamp of approval.

Visual Workplace by Gwendolyn Galsworth

Visual Workplace by Gwendolyn Galsworth Gwendolyn Galsworth has written a wonderful book that looks at all the different aspects that bear on the visual environment in which we work. She considers simple things like sign placement and the graphic layout of signs and slides and goes on to more complex things like the design of […]

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