Archives for September 2004

Business Process Outsourcing

Business Process Outsourcing BPO is getting a lot of press. This BPTrends Advisor discusses some of the fundamental issues worth thinking about when considering this important issue.

Discrete Event Simulation Systems

Discrete Event Simulation Systems This month we turn our BPTrends Spotlight on the second of the two major approaches to statistical modeling – Discrete Event Simulation Systems. We consider the nature of the approach and review relevant articles previously published on BPTrends.

The OMG Continues Its Work on Business Process Standards

The OMG Continues Its Work on Business Process Standards The latest OMG Technical Committee meeting was held in Montreal, Quebec, Canada on the 23-27th of August. This BPTrends Advisor reviews the standards the Business Enterprise Integration (BEI) Domain Task Force is working on. We had hoped that some of these standards would reach final form […]

The Process of Working with People: Person-to-Person Business Process Management

The Process of Working with People: Person-to-Person Business Process Management In this article, Howard Smith and Peter Fingar discuss the development of processes that involve interactions between people, either employee to employee interactions, or interactions between employees and customers or suppliers. In all of these cases, process improvement means structuring these people-to-people interactions so they […]

Getting Your Head Round Mozzarella

Getting Your Head Round Mozzarella Martyn Ould Martyn Ould is an established BP methodologist and a strong advocate of the role activity approach to process modeling. He has just published a new book, Business Process Management: A Rigorous Approach, and over the course of the next three months, we will be publishing three short excerpts […]

MDA Journal: Enterprise MDA or How Enterprise Systems Will Be Built

MDA Journal: Enterprise MDA or How Enterprise Systems Will Be Built This month, David Frankel turns the podium over to Oliver Sims, a well known methodologist and the co-author of the now classic Business Component Factory, which describes how one uses components in distributed enterprise systems. Sims provides his perspective on how MDA will be […]

Business Rules: New Business Rules Initiatives from the OMG

Business Rules: New Business Rules Initiatives from the OMG Stan Hendryx Stan Hendryx provides an update on the OMG’s efforts to standardize the ways companies define and use business rules.

Behavior Matters: Coaching Revisited

Behavior Matters: Coaching Revisited Steve Schoonover Process change only takes place if employees and managers change the way they do things. This month, Steve Schoonover considers the important role that coaching plays in helping managers and employees accept and support important change initiatives.

Process Innovations: The Missing Middle in Process Management

Process Innovations: The Missing Middle in Process Management Tom Davenport argues that companies that really aspire to process excellence need to focus on the middle. Too often, business executives know what they want, and IT knows what it can do, but somehow the two groups never manage to communicate. Its process that provides the language […]

The Third Wave: BPM Due Diligence

The Third Wave: BPM Due Diligence This month, Howard Smith and Peter Fingar reflect on the many meanings of BPM and consider the problems associated with any new term when it becomes popular. They urge customers that want BPM to be more than a marketing slogan to stand up and be counted.

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